Public Relations Account Manager
Locations:
Boston or Newburyport, MA; Providence, RI; Rochester, NY; Dallas, TX; Denver, CO
Hybrid: In office Mon‑Thurs
Matter is a brand elevation agency that works with clients across technology, consumer, and professional services. We develop strategic, content‑rich campaigns that build value through measurable results.
We’re currently looking for a creative, results‑focused Account Manager to take a lead role in managing client PR programs through traditional and social media channels.
Day‑to‑Day Responsibilities
Develop and execute a broad range of proactive PR and social media strategies/programs for assigned clients, identifying opportunities to build clients’ visibility in media outlets (print, broadcast, radio, blogs, other social media) that reach their targeted consumers and business communities
Develop and implement public relation activities including new product introductions, product reviews, analyst relations, awards and speaker‑bureau opportunities
Become an expert on your client’s business and competitive landscape; provide strategic recommendations and creative ideas; proactively identify and address clients’ needs
Ensure the account team effectively executes on the client’s program, meeting defined deliverables and providing excellent client service
Build strong client relations at senior levels, identify and troubleshoot issues and challenges as they relate to client satisfaction and overall program success
Manage account teams in the execution of all programs and assume accountability for meeting all program deliverables; act as mentor and coach for team members, supporting their professional development
Manage budget and allocation of staff resources
Actively participate in new business: identify opportunities to upsell and grow the account; contribute to new business pitch decks; participate in RFPs and new business meetings
Qualifications
5+ years of experience in public relations in an agency setting
Preferred experience with B2B tech and cybersecurity
Demonstrated ability to manage multiple clients and multiple junior team members simultaneously
Experience conceiving and overseeing implementation of overall communication programs and targeted product launches, announcements, strategies, message development and corporate positioning
Track record of leading successful, measurable PR and social media programs for multiple clients
Ability to work in a fast‑moving, dynamic, team‑oriented environment and manage multiple clients simultaneously
Creative, results‑oriented approach to all work produced
Strong writing skills: press releases, blog posts, byline articles, etc.
Exceptional presentation and communication skills (verbal and written)
Bachelor’s degree or equivalent relevant business experience
Benefits
Exceptional company culture with monthly events, happy hours, and surprise rewards
Comprehensive time‑off plan: PTO, sick time, yearly winter break, birthdays off, short Fridays every week, and other out‑of‑office time
Competitive salaries and growth opportunities
Top‑notch health, dental, and vision plans
Extensive DEI programs and employee resource groups with diversity‑focused events
Paid volunteer time through the Helping Hands program
Matter wellness program, extracurricular activities, and inter‑office competitions
Employee referral program with bonus for referrals
Other benefits: 401(k), pet insurance, FSA and dependent care plans, paid parental leave
Compensation
The salary for this role is $85,000‑95,000 based on experience.
Legal & Equal Employment Opportunity Statement
Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Matter also participates in the E‑Verify program.
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Matter is hiring: Public Relations Account Manager in Dallas
Matter, Dallas, TX, United States
Job type: Full Time