Senior Account Director

Our Client is a trusted global partner in performance-based mobile advertising and monetization. Reaching 200 million consumers each month, they work with some of the largest consumer and mobile brands – Zynga, DeNA, King.com, NQ Mobile, Qihoo360, Alibaba, Kayak, Zalando and HRS. The company's highly efficient in-house tech platform, tracking tools and dedicated team of mobile marketing experts is used by more than 500 advertisers worldwide, plus the world's most influential publishers. They are headquartered in Paris, France with local offices worldwide.Job DescriptionThe company is looking for an experienced Senior Advertiser Account Manager to proactively retain and develop the client portfolio and increase account revenues. You will be responsible for a wide portfolio of blue-chip clients and manage your portfolio as though you are managing your own business. You will be the link between the client and their publisher network, therein being the most important advocate for your specific advertisers' campaigns within a vast network.Duties:Retain and develop your portfolio of advertiser clients by optimizing their mobile affiliate programs across a wide selection of traffic options and inventory of publishers business modelsManage a portfolio of clients around 1 million dollars per month ensuring you have an in-depth understanding of the financial status of your portfolio including individual value, billing and contract renewalBecome an advocate for each campaign you manage, utilizing strong persuasive selling skills to internally promote your campaigns to the publisher Account Managers.Establish and maintain strong client (advertisers and publisher advertisers) relationships through regular close contact, which will include regular face-to-face meetings, telephone and email communication.Effectively interact with other departments including the sales team when handling campaign start ups, ensuring you are briefed fully and correctly in all aspects to the point of account manager handoverYou will also interact closely with the technical team, the Account Executives and the other Account Managers to gather, monitor and analyze performance data and ongoing strategy on a monthly basis throughout the length of the campaignProduce weekly, monthly and quarterly status reports for each client and establish individual requirements whereby each client receives a bespoke serviceEnsure account plans for each client are updated ongoing with all current and relevant information concerning the client and the campaign, from the point of handover from the business development managerActively seek to increase the services offered to your portfolio and increase the income generated in conjunction with the cross-sell and up-sell to targetsRespond to requests from the Account Director in an efficient and timely mannerQualificationsTwo years min. experience in online marketing / online affiliate marketingThree years min. experience in account management/ client service.Proficiency level in written and verbal English is mandatory.Proficiency in and another language (German, Scandinavian, Asian) is a strong plusInternational experience is mandatoryExperience in managing accounts and relationships for multiple clientsExperience in presenting to clients at a mid-management levelGood working knowledge of Microsoft ExcelUnderstanding of what it takes to maintain and develop the most productive client relationshipsMust be comfortable working towards defined Key Performance Indicators (KPI's)Must be aggressive in communication and comfortable making your voice heard across multiple office locations and timezones.Must be able to quickly understand the client, products and industryBeyond an initial training period, must be able think and act independentlyExcellent organizational and time management skillsAbility to lead a project using own initiative and working as part of a teamAbility to identify and convert new business opportunitiesExcellent communication skills, strong listening and questioning skillsAbility to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are kept and manage expectationsAbility to analyze results, identify and explain any variance from targetsAbility to cope with conflicting demands and prioritize tasksA positive attitude when dealing with peopleStrong understanding of the importance of personal development and ability to work toward achieving agreed actionsShare knowledge of campaign success and proactively look to develop procedures to improve efficiencyAdditional InformationAll your information will be kept confidential according to EEO guidelines.Job LocationJ-18808-Ljbffr