Our client, a leading organization in the marketing and creative industry, is seeking a dedicated and proactive Marketing Communications Operations Consultant to join their dynamic team. As a vital member of the Marketing Department supporting Creative and Content teams, you will play a key role in streamlining operations, enhancing workflow efficiency, and enabling creative teams to focus on producing exceptional work. The ideal candidate will demonstrate strong organizational skills, excellent communication, and a passion for continuous improvement, aligning seamlessly with the organization’s commitment to innovation and inclusivity.
Job Title
Marketing Communications Operations Consultant
Location
Grand Rapids, Michigan
Pay Range
55.39
What's the Job?
Manage and coordinate day-to-day operational tasks including project intake, tracking, status updates, and follow-ups to ensure smooth workflow.
Serve as a central point of contact for process guidance, optimization, and issue resolution within creative and content workflows.
Assess existing workflows to identify inefficiencies and implement standardized solutions such as automation, templates, or AI-assisted approaches.
Support cross-functional collaboration by facilitating clear handoffs, aligning priorities, and providing transparency into work status and capacity.
Maintain project plans, timelines, milestones, and dependencies to keep teams focused and aligned on project deliverables.
What's Needed?
3-5 years of experience in operations, project management, or a related field, preferably within creative or communications environments.
Proficiency with workflow management tools such as Workfront and Smartsheet is preferred.
Strong organizational skills with the ability to manage multiple priorities and shifting deadlines independently.
Excellent communication and collaboration skills to work effectively across diverse teams.
Experience in process improvement, workflow analysis, and implementing scalable operational solutions.
What's in it for me?
Opportunity to work with a forward-thinking organization committed to innovation and diversity.
Chance to develop and implement operational strategies that impact creative workflows at a strategic level.
Supportive environment that encourages continuous learning and professional growth.
Competitive pay rate aligned with industry standards.
Work in a collaborative setting that values your expertise and contributions.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Marketing Communications Operations Consultant
ManpowerGroup, Grand Rapids, MI, United States
Job type: Full Time