Director of Marketing Project Management Office (PMO) & Operations (On-Site)

Description
Join a marketing organization in the midst of building and scaling a best-in-class Project Management Office and operations function. This role will shape how work gets done across a complex health care system, driving efficiency, visibility and strategic alignment across a growing omnichannel marketing portfolio.

The Director, Marketing PMO & Operations leads the Marketing Project Management Office and owns the systems, processes and governance that enable marketing work to move efficiently from intake through delivery. This role defines and scales the project management operating model, oversees core platforms (including Workfront and Bynder), and ensures consistent execution standards across the marketing organization.

This leader manages and develops a team of project managers, driving accountability for timeline integrity, resource planning, and risk management. As the owner of marketing project governance, the Director establishes best practices, standardizes workflows, and drives operational excellence across all marketing functions.

Key Responsibilities

Lead and evolve the Marketing PMO, including governance, intake, prioritization, and delivery standards

Oversee and optimize project management and asset management platforms (e.g., Workfront, Bynder)

Establish and standardize processes, templates and SOPs across the marketing organization

Partner with senior marketing leaders to prioritize work aligned to strategic goals

Drive resource planning, capacity management and budget tracking across projects

Monitor performance through KPIs, dashboards and executive reporting

Identify and mitigate risks while ensuring compliance with organizational policies

Collaborate cross-functionally with teams including Strategy, Brand, Digital, Patient Experience and ISS

Lead, coach and develop project management team members

Salary range: $105,700 - $234,500/annually

On-Site Schedule: 4 days onsite, 1 day remote (option for flexibility in remote day)

Qualifications
We're seeking a strategic leader with:

Required

Bachelor’s degree in Marketing, Business, Healthcare Administration, or related field

7+ years of experience leading marketing project management teams, including prior hands‑on project management experience

Strong leadership, communication and stakeholder management skills

Demonstrated ability to manage complex projects and competing priorities in a fast‑paced environment

Experience with project management platforms (e.g., Workfront, Asana) and reporting tools

Project management certificate (PMP) and/or equivalent experience

Preferred

Master’s degree

Experience in health care or similarly complex, regulated environments

Additional key qualifications

Advanced knowledge of project management principles, theories and concepts

Strong attention to detail and organization skills

Strong ability to prioritize tasks appropriately and determine relevance

Comprehensive and effective problem‑solving skills

Strong conceptual and planning skills to analyze projects of diverse scopes

Excellent time management skills

Strong ability to track progress and report effectively on outcomes to internal and external stakeholders

Understands the overall integration of specific projects into larger department business goals and strategies

Public speaking skills and strong writing skills

Ability to communicate and interact professionally with diverse internal and external audiences

What We’re Looking For

Strategic thinker who can translate priorities into executable plans

Operator who builds structure, clarity and accountability

Strong cross-functional partner and influencer

Comfortable working with ambiguity and driving alignment across stakeholders

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