Director of Product Design

Director Of Design This is an exciting opportunity for a senior design leader to shape and scale a growing product design function within a fast-moving, mission-driven technology environment. The role combines strategic leadership with hands-on design execution, offering the chance to influence both product direction and team maturity during a key growth phase. You will champion user-centered thinking across the organization while building scalable design systems, research practices, and collaborative workflows. Working closely with product, engineering, and cross-functional stakeholders, you will help deliver intuitive, high-impact experiences in a regulated and complex domain. The position is ideal for someone passionate about balancing design craft, operational excellence, and innovation, particularly in emerging AI-driven workflows. You will play a critical role in defining how products evolve while ensuring design quality, consistency, and usability remain at the forefront.
Accountabilities: Lead and evolve the overall product design practice by establishing scalable processes, standards, rituals, and design governance frameworks.
Act as the voice of the user across the organization, ensuring user needs and research insights shape product and business decisions from discovery through delivery.
Build and strengthen a robust user research culture, creating systems that make customer insights accessible, actionable, and continuously integrated into product development.
Oversee and maintain the design system, ensuring consistency, scalability, accessibility, and long-term adaptability across the platform.
Drive the adoption and integration of AI-powered tools and workflows within the design process to improve efficiency and innovation.
Champion evidence-based design decisions by combining quantitative analytics, qualitative research, and contextual insights.
Contribute directly to hands-on product and UX design work, particularly for complex, high-impact, or user-critical features.
Collaborate closely with product, engineering, and leadership teams to define and communicate the long-term product vision and user experience strategy.
Mentor and guide designers while fostering a high-performing, collaborative, and quality-focused design culture.
Ensure design practices support scalability, operational efficiency, and strong cross-functional alignment in a fast-paced environment.
Requirements: Proven experience leading product design initiatives within regulated, clinical, healthcare, or other high-stakes environments where usability, clarity, and consistency are essential.
Strong background in UX, interaction design, and product strategy with a portfolio demonstrating impactful, user-centered solutions.
Experience scaling design teams, processes, and systems within growing technology organizations or startups.
Strong technical fluency with the ability to collaborate effectively with engineers and understand implementation constraints.
Deep understanding of user research methodologies and evidence-driven design practices.
Familiarity with AI tools, emerging AI workflows, and the practical application of AI in product design and development.
Excellent communication and stakeholder management skills with the ability to influence cross-functional decision-making.
Strong leadership instincts with experience building collaborative, high-performing design cultures.
Ability to balance strategic vision with hands-on execution in a fast-paced, evolving environment.
Passion for creating impactful digital experiences that improve outcomes for users and customers.
Benefits: Flexible remote-first working environment with optional office access in London.
Equity options and pension contributions.
Flexible working hours to support work-life balance.
Opportunity to work abroad for up to 90 days annually.
Enhanced parental leave policies.
25 days annual leave in addition to public holidays.
Birthday leave plus an additional personal day of choice.
Quarterly meal allowance to share experiences with friends or family.
Monthly wellbeing allowance or private medical insurance support.
Quarterly team socials and collaborative events.
Annual learning and development budget.
Opportunity to contribute to meaningful social impact through improved healthcare experiences.
Exposure to a fast-growing, well-funded startup environment focused on innovation and global impact.