Inside Sales Account Manager

Red River’s Inside Sales Account Manager (ISAM) is a sales focused, commission-eligible role that is responsible for contributing to the company’s sales goals along with providing top-level customer service. The Inside Sales team works as the primary point of contact for Red River’s Account Executives and customers for all pre/post sale inquiries. The primary objectives of the Inside Sales position are to proactively drive sales opportunities while maintaining support for their Account Team(s) with a focus on 100% customer satisfaction.

Primary Position Tasks

Manage a dedicated customer account list

Direct pairing and support for an internal Account Executive

Use insights from RADAR to support sales operations and decision-making

Apply strategic thinking and pricing judgment at the account level to support sales execution and customer growth

Apply sales‑related business application, procedures, and protocols

Proactively engaged in focused IT Sales Training forums and actively pursuing internal and external opportunities to broaden experience in the industry

Partner with Red River staff resources such as the Support Services Team, Pre‑Sales Engineering, Capture Team and Professional Services Team

Use customer, vendor, and OEM resources as needed

Explore new opportunities through account management, best practices, lead generation campaigns and cold and warm calls

Determine technologies that are relevant to the customer and effectively present Red River’s capabilities via phone or e‑mail communication

Serve as a trusted resource and active participant in company projects outside of dedicated sales role

Manage quote activity from RFQs, OEM leads, phone and e‑mail prospecting and may participate in customer meetings

Other business duties as assigned

Minimum Education/Certification/Experience Requirements

2+ years of sales experience in the IT industry

Entry and advanced level certifications in OEM training programs

Experience in a professional environment

Preferred Education/Certification/Experience

2-5 Years of experience in the IT Sales Industry or equivalent.

4-year post‑secondary degree or equivalent (degree is preferred but not required for position).

Knowledge, Skills and Abilities

Strong phone communication skills with an emphasis on active listening, effective use of open‑ended questions, professional and considerate demeanor

Use technically literate language to support successful cold and warm outreach

Strong writing skills with professional, technically proficient communication and proven experience conveying complex opportunities to customers, vendors, and OEM partners

Demonstrates strong problem‑solving skills and the ability to connect internal stakeholders to create clear action plans

Understanding of all Contract and Compliance protocols

Ability to problem solve and proactively coordinate with appropriate stakeholder

Ability to be creative and self‑motivate

Ability to exercise independent judgement and provide strong recommendations

Ability to work effectively with limited or no supervision

Essential Elements
(Mental; Physical; Equipment used)

This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.

This position requires the ability to continuously communicate with co‑workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements
This position is deadline oriented and although most of the work is completed during normal work hours, occasional work after hours is required to meet important deadlines.

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here: https://redriver.com/wp-content/uploads/2025/12/REDRIVER-2026-BAAG-V12.pdf. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. Please note: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within RedRiver.

Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates may collect about you, how this information may be used by Company, your privacy rights and the Company’s obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").

https://redriver.com/wp-content/uploads/2023/08/CPRA-Notice-to-Employees-updated30.pdf

https://www.dol.gov/agencies/ofccp/posters

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