Media Services Manager

Job Category
Academic Staff

Employment Type
Regular

Job Profile
Teaching, Learning, & Tech Mgr

Job Summary
The Department of Communication Arts is seeking a Media Services Manager to provide technical expertise, operational planning, budget oversight, project management and oversight of equipment used by media production courses, research, and outreach programs. The Media Services Manager supervises the technical support staff in the Department of Communication Arts and assists and guides them in achieving the Department’s instructional, research, and administrative goals. This staff includes a Teaching, Learning and Technology Specialist II, Media Operations Specialist, and Curator III.

The facilities supported by this team include the Instructional Media Center, media production suites, two large soundstage studios, a cinema screening facility, Media Preservation facilities, and all CommArts classrooms and research facilities in Vilas Hall. Media technology supported by this team includes hundreds of cameras and other pieces of media production equipment used by students, video and audio editing equipment, film and digital cinema projection equipment, film and tape evaluation equipment, and a library of thousands of film and television titles.

This position is also responsible for innovating the use of media technology in all areas of the Department and planning and managing major equipment upgrades and facilities renovations. The Media Services Manager will represent Communication Arts as one of its technical and facility liaisons, working with L&S ART and IT (L&S ITS) staff, University IT (DoIT) and facilities (FP&M) staff, and external technology vendors as needed. The position reports to the Department Chair.

Key Job Responsibilities

May monitor the unit budget and/or approve expenditures

Develops and maintains knowledge of the specific and unique needs of the unit, division, or institution. Develops or assists with the development of strategic planning initiatives and objectives

Advises unit staff in the areas of learning theory, instructional design models, assessment, and instructional methods

Serves as the subject matter expert and unit liaison to internal and external stakeholders providing operational and strategic information and representing the interests of the unit, division, or institution

Provides instructional design and/or technology services and support directly to faculty, staff, or other customers

Provides effective project management and overall coordination of project teams to meet deadlines

Manages a portfolio of instructional design and/or technology services and support. May recommend, test, and audit selected learning technologies and/or methods

Manages faculty development and engagement programs

May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees

Manages instructional equipment and supplies

Department
College of Letters & Science, Department of Communication Arts

The Department of Communication Arts is home to 50 faculty and staff and 70 graduate students. We offer one of the largest majors on campus as well as two undergraduate certificate programs and four graduate programs, all of which showcase our faculty's cutting‑edge research in media and communication. The Instructional Media Center in the Department of Communication Arts is the hub of all technical support and instructional technology for faculty, staff and students in CommArts. Located in Vilas Hall, the IMC houses a wide array of cameras, tripods, lighting and grip equipment, and other media production gear and facilities used by students in CommArts courses. It employs about a dozen student staff. It also supports CommArts instructors and researchers with many of their media and instructional support needs. Communication Arts is home to many centers and programs, including the Center for Communication Research, the Wisconsin Center for Film and Theater Research, UW Cinematheque, and the Wisconsin Film Festival.

Compensation
The expected salary range for this position is $75,000 to $102,951 annually. Actual pay will depend on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Please review the summary of benefits for more information.

Required Qualifications

Minimum 3 years of experience with media production principles and techniques

Strong organizational and communication skills

Experience overseeing and managing large inventory

Proven experience managing and tracking budgets

Ability to safely lift and transport equipment weighing up to 35 lbs on a regular basis

Preferred Qualifications

Minimum 3 years of supervisory experience

Minimum 5 years of academic support experience

Demonstrated project management experience

Education
Degree in Communications, Media Production, or similar field preferred

Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin‑Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy‑related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on‑campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW‑Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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