Commercial Lines Account Manager - Insurance (PPP)

Commercial Lines Account Manager
The Account Manager is responsible for the day-to-day management of small to mid-sized accounts that are routine/moderately complex. The account manager should be able to manage their assigned accounts and interact with management, the claims dept, the marketing dept, and the accounting departments as part of the servicing function.

Major Job Responsibilities:

Responsible for maintaining and managing a small to mid-size book of business in accordance with the Agency's renewal timeline as efficiently as possible

Assists clients in making appropriate coverage changes and informs and educates clients about coverage, exclusions and exposures

Submit renewal applications, coverage specifications, loss runs, and loss summaries to the marketplace and negotiate directly with the markets

Maintain appropriate level of communication with clients

Be proactive and organized in the renewal process to exceed client expectations

Adhere to internal processes, timelines, and protocols

Complete and prepare certificates of insurance with the ability to review the insurance requirements within a contract and issue accordingly, generate proposals, issue Auto ID cards, input billing, policy changes, policy summaries, coverage reviews, and suspense follow up

Check policy coverages and endorsements for accuracy

Verify the accuracy of Direct Billed and Agency Billed items

Supervisory Responsibilities: None

Skills and Training:

Must be well-organized, with excellent math, written and oral communication skills

Service oriented, team player who has attention to detail

Ability to thrive in a fast-paced, proactive environment

Critical thinking and good judgment to quickly determine and prioritize key issues

Strong technical skills for data entry, Word, and Excel a plus

Proficiency in AMS360 is a plus

Education: College Degree preferred

Work Experience: Minimum 2 years commensurate with job function

Licenses and/or Certificates: Must possess Active Property & Casualty Brokers License

Working Conditions: Work is performed in a normal office environment. Noise levels are usually moderate.

Pay Details: $60,000 - $100,000. Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

Hazards: The hazards are mainly those present in a normal office setting.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

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