Supervisory Public Affairs Specialist

Front Line Manager

As a Front Line Manager you will:
Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes and/or to increase the quality of the work directed.
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Manages and coordinates media activity; including speaking on behalf of the IRS in responding to media inquiries on highly technical or sensitive IRS issues; reviewing articles or other material concerning the IRS; prepares a daily news summary for Media Relations Branch; prepares complex or sensitive press releases; and compiles briefing material for Service officials
Builds relationships with media representatives, other National Headquarters personnel, and OD/FD/SS executives and managers to keep abreast of IRS policies, objectives, activities, and problems in order to respond quickly and accurately to media inquiries; exercises significant authority in dealing with officials of other units and organizations and in advising management officials of higher rank
Participates in the development and establishment of media relation policies and procedures; development, testing, and implementation of media relations strategies and balanced measures; and plans, schedules, and coordinates work operations in accordance with national policies and procedures
Participates on IRS Council(s), as appropriate, to address and resolve complex and sensitive IRS issues and to ensure consistent and accurate information is delivered to taxpayers through media