Ecommerce Content Specialist

Location: Boston, MA 02114 (hybrid: Mon – Thurs Onsite & Fri Remote)

Duration: 05+ Months (Possible Extension up to 6 months)

Client: Global Sportswear Company

Who We Are Looking For
The Content Author Specialist will be responsible for updating and maintaining site content across converse.com. You will collaborate with various functions across the digital teams to ensure content appears accurately on site. The ideal candidate understands CMS tools and has proven ability and eagerness to learn new tools and platforms. This person has strong attention to detail in the work they deliver daily and is comfortable working in an ambiguous, fast-paced environment.

What You Will Work On:

Publish timely and accurate site content updates through a CMS platform

Partner with digital merchandising/seasonal planning teams to ensure content is accurately scheduled and linked correctly across site

Conduct thorough QA of site content and links for upcoming site refreshes, product launches, A/B tests, site acquisition efforts, etc.

Partner with digital designers on site asset requirements and collaborate on design feedback

Partner with digital product teams to identify CMS tool development needs

Troubleshoot website issues and platform/tool issues

Partner with other authors to maintain documentation and best practices for areas of ownership

Support site enhancement projects / other special projects as needed

What You Bring

Bachelor's degree or equivalent combination of education and experience and training

1+ year experience in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferred

Experience with customer-facing digital products preferred

SFCC and First Spirit CMS experience preferred, and/or demonstration of learning and onboarding a new tool

Knowledge of HTML and CSS a plus

Strong communication skills, attention to detail and organization skills

Proven ability to prioritize and manage multiple projects at once

Self-starter with the ability to thrive in a fast-paced environment

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