CRM Specialist

Description
Supports the efforts of the CRM strategy and Loyalty Marketing teams in all targeted marketing (Email, Direct Mail, SMS, App and Loyalty) initiatives. This includes supporting with inputs on strategy, campaign design inputs, messaging focus, partnering with vendors (AI targeting, Email Service Provider, SMS messaging platform, Mobile App vendor, Loyalty vendor, etc.) as well as ensuring proper campaign execution (promotion setup, creative brief design, lead special projects from ideation to execution, submission to development, proofing, QA, campaign updates and reporting) and ensuring accurate deployment of targeted marketing.

Drives campaign execution for targeted marketing content, promotions, co-ops and coupon requests, including coordinating cross functionality and with external vendors to ensure quality and on time execution. Ensures details of projects are recorded on internal schedules and all deadlines are met.

Special Projects (ad-hoc support on key business driving projects which include strategic input, ideation, and coordination of resources, partnering with cross functional teams and ensuring accurate execution)

Participate in planning sessions and help develop full channel CRM/marketing plans.

Other CRM support.

Job Type & Location
This is a Contract position based out of Plano, TX.

Pay And Benefits
The pay range for this position is $24.00 – $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
This is a hybrid position in Plano, TX.

Application Deadline
This position is anticipated to close on May 18, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

#J-18808-Ljbffr