Marketing Operations & Vendor Mgt Director

Overview

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity
Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

The Marketing Operations & Vendor Management role is responsible for leading the

marketing operations and contract and vendor management

deliverables, ensuring disciplined execution, strong governance, and effective vendor partnerships. This role ensures brand strategy and tactics are translated into disciplined execution of peer-to-peer programs, product theaters, advisory boards, and marketing sponsorships enabling marketing teams to execute efficiently, compliantly, and at scale. This role also enables the delivery of the broader US organizational plans by timely delivery and execution of US commercial contracts and management of vendors.
As a

people leader with direct reports , this role manages Marketing Operations and Vendor Management resources and serves as a critical partner to Marketing, Market Access, Patient Services, Field Force Enablement, Business Analytics, Finance, Legal, and Strategic Sourcing to enable execution across the portfolio.
Key Responsibilities
Marketing Operations
Oversee operational planning and execution for

peer-to-peer programs, product theaters, advisory boards, and marketing sponsorships,

enabling efficient execution across brands and franchises.
Ensure compliant, ontime delivery across below key programs:
Rep-driven speaker bureaus (faculty strategy, program logistics, and execution tracking) and third party programs
Product theaters (endtoend congress planning, production coordination, and postevent followup)
Advisory boards (planning timelines, vendor oversight, and deliverables management)
Marketing sponsorships (opportunity intake, activation requirements, and performance/reporting coordination)
Contract and Vendor Management
Provide leadership oversight of

contract and vendor management , ensuring:
Timely intake, management and execution of contracts and new vendor evaluation/ on-boarding
Clear best practices, governance, KPIs, and performance reviews
Active partnership with Legal, Strategic Sourcing and Finance on contracting, renewals, and cost management
Process Excellence & Governance
Own and continually refine

marketing operational processes, SOPs, and governance
Develop and continually refine

contract and vendor management best practices, in partnership with legal and strategic sourcing
Ensure alignment with MLR requirements, compliance and legal standards, and enterprise operating norms
Reduce friction and cycle time while maintaining rigorous controls
People Leadership & Capability Building
Lead and develop teams responsible for marketing operations and vendor and contract management
Set clear expectations, priorities, and performance goals for direct reports
Build operational capability, bench strength, and succession depth
Foster a culture of accountability, partnership, and continuous improvement
CrossFunctional Integration
Partner closely with:
Marketing leadership and brand teams
Business Analytics & Field Enablement
Market Access & Patient Services
Conventions and Meeting Planning Lead
Finance, Legal, and Strategic Sourcing
Scope of People Leadership
Direct management of Marketing Ops and Vendor Management team members
Ownership of marketing operational outcomes through team leadership
Influence across matrixed marketing and commercial stakeholders
Qualifications
Education
Bachelor's degree required
MBA or advanced degree preferred
Experience
10-15+ years of experience in pharmaceutical or biotech organizations in:
Marketing and/ or commercial operations
Vendor or agency management
Demonstrated experience

leading teams

and managing external vendors
Strong familiarity with marketing execution in regulated environments
Skills & Capabilities
Strong operational acumen
Proven people leadership and teambuilding skills
Expertise in vendor governance and performance management
Ability to manage complexity and competing priorities
Excellent communication and executivelevel partnering skills
Leadership Behaviors
Operational Leader:

Drives disciplined, repeatable execution
People Developer:

Builds strong, capable teams and future leaders
Enterprise Partner:

Aligns marketing needs with enterprise standards
ExecutionFocused:

Removes barriers and accelerates delivery
Accountable Owner:

Owns outcomes and drives continuous improvement