Experience Developer

Role Summary
The Experience Developer manages the full lifecycle of personalized digital experiences across Adobe surfaces. This includes requirement gathering, backlog management, content authoring, campaign execution, quality validation, production monitoring, and support. The role combines agile delivery with hands‑on operational work and requires close collaboration with Product, Engineering, and Operations teams to reliably deliver and improve digital experiences for millions of global customers.

Key Responsibilities

Partner with PMs and business collaborators to understand and capture requirements, identify scope for relevant squads.

Define and validate personalization logic, audience segmentation, and campaign targeting for accuracy and consistency.

Author components and experiences in a headless CMS across multiple Adobe surfaces and customer journeys.

Build campaigns to deliver personalized content experiences to a global customer base.

Support and optimize controlled experiments and experimentation frameworks, ensuring test integrity and data accuracy.

Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triage.

Serve as a partner concern point for production incidents, owning triage, root‑cause analysis, and resolution coordination with engineering teams.

Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations.

Participate in on‑call rotations within defined SLA windows.

Maintain runbooks, incident playbooks, test cases, and operational documentation.

Contribute to automation initiatives to improve testing efficiency and reduce toil.

Required Skills & Experience
Functional

3+ years in JSON scripting, Product Support, QA, or a similar role within digital platforms.

Experience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely).

Understanding of personalization, audience segmentation, and A/B testing.

Incident management, SLA adherence, and on‑call support experience.

Technical

Splunk proficiency: dashboards, SQL queries, alert configuration.

JSON and REST API validation; Postbuster or Postman.

Familiarity with web technologies (HTML, JavaScript).

Preferred Qualifications

Adobe Experience Cloud (AEM, AJO, Adobe Target, Analytics).

Headless CMS architectures and content delivery frameworks.

SQL and analytics debugging.

Test automation frameworks or scripting.

Education
Bachelor’s degree in a relevant field or equivalent practical experience.

Expected Pay Range
The U.S. pay range for this position is $82,400 — $163,900 annually. In California, the pay range is $113,200 — $163,900. Pay may vary by work location and may also depend on job‑related knowledge, skills, and experience.

Equal Employment Opportunity Statement
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

State‑Specific Notices
California: Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

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