Web and Interface Designer Job at ClickIt Inc. in Winston Salem

ClickIt Inc. is a leading technology company focused on delivering advanced video management solutions to the retail industry. With headquarters in Hauppauge, New York, and a growing development team in Winston-Salem, North Carolina, we create cutting‑edge, user‑friendly video surveillance systems tailored to high‑demand retail environments. Our solutions integrate seamlessly into businesses, providing enhanced security and operational insights through innovative technology and cloud‑based management tools.

Job Title:

Web and Interface Designer

Location:

On‑site in Hauppauge, NY or Winston‑Salem, NC

Job Type:

Full‑time

Overview
We are seeking a highly skilled Web and Interface Designer to design, develop, and maintain web‑based enterprise applications supporting Video Management Systems (VMS). This role blends UX design, frontend and backend development, and systems analysis. You will translate complex technical and business requirements into intuitive, high‑performance interfaces, while collaborating closely with engineering teams and executive leadership. The ideal candidate has experience designing for real‑time video environments and understands how system architecture, streaming protocols, and performance constraints influence user experience.

Key Responsibilities

Design, develop, and maintain web‑based enterprise applications for VMS, including detailed functional specifications, UI/UX documentation, data flow diagrams, and system architecture

Create wireframes, high‑fidelity mockups, style guides, and interactive prototypes using tools such as Figma and Adobe Creative Suite

Collaborate with executive leadership to translate strategic business goals into UX roadmaps, interface priorities and measurable experience improvements

Work closely with backend engineers, product managers, and QA teams to align UX designs with APIs, data models, real‑time video system constraints and system performance requirements

Conduct UX research and usability analysis using surveys, structured feedback, and tools such as Qualtrics to optimize workflows and interface efficiency

Analyze and define technical specifications, including hardware/software requirements and technology stacks for cost‑effective implementation

Evaluate real‑time streaming protocols (e.g., RTSP, WebSocket, ONVIF) and incorporate their constraints into responsive, low‑latency video playback and monitoring workflows

Perform systems analysis to define requirements that inform interface design, including communication protocols (REST, JSON, WebSocket), data exchange formats, and device/browser compatibility

Define and apply performance benchmarks (latency, throughput, load) to ensure responsive user experiences in high‑volume video environments

Write, test, debug, and deploy code using technologies such as C#, C++, JavaScript, HTML, CSS, React, and related frameworks

Required Qualifications

Master’s degree in Computer Science, Engineering or a related field (or equivalent experience)

Minimum of 2 years of experience in web application development and/or UX design

Proficiency in frontend and backend technologies including JavaScript, HTML, CSS, C#, C++, and modern frameworks such as React

Strong understanding of UI/UX principles, responsive design, and usability best practices

Experience working with APIs, data models, and system integrations

Ability to create clear technical documentation, specifications, and system designs

Understanding of real‑time systems and performance‑driven application design

Preferred Qualifications

Experience with Video Management Systems (VMS) or video streaming applications

Familiarity with streaming protocols such as RTSP, ONVIF, and WebSocket

Experience with cloud platforms and scalable architectures

Proficiency with UX research tools such as Qualtrics

Experience designing for high‑performance, low‑latency applications

Strong collaboration and communication skills in cross‑functional teams

Benefits

Competitive salary

Comprehensive medical, dental, vision and life insurance

Exceptional 401(k) benefits

Paid holiday and vacation plan

Great team in a highly technical environment

ClickIt Inc. is an equal opportunity employer. We are committed to creating an inclusive and diverse work environment where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We encourage applicants from all backgrounds to apply and join our dynamic team.

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