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Copywriter

Sbhonline, New York, NY, USA

Job type: Full Time


Copywriter – User Manuals & Documentation Location: New York, NY Employment Type: Full-Time Schedule: Monday through Friday, Standard Business Hours Salary: Based on Experience

Description
A growing company is seeking a detail‑oriented and highly organized Copywriter to develop, edit, and maintain user manuals and product documentation. This role is ideal for someone who excels at translating complex technical information into clear, user‑friendly content that enhances the overall customer experience.

The ideal candidate is a strong writer with excellent attention to detail, capable of collaborating across teams and managing multiple documentation projects.

What You’ll Do

Review, rewrite, edit, and proofread user manuals and instructional content

Translate technical concepts into clear, concise, and easy‑to‑understand language

Collaborate with product managers, engineers, and designers to gather information

Ensure consistency in tone, style, and terminology across all documentation

Organize and structure content for usability and accessibility

Update documentation to reflect product changes and improvements

Support multilingual translation efforts as needed

Work with design teams to develop visual aids such as charts, diagrams, and screenshots

Maintain documentation standards and style guides

Requirements

Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience)

Proven experience in copywriting, technical writing, or documentation development

Strong attention to detail and ability to simplify complex information

Excellent written and verbal communication skills

Experience collaborating with cross‑functional teams

Familiarity with documentation tools (Microsoft Word, Google Docs, Confluence, MadCap Flare, or similar)

Ability to manage multiple projects and meet deadlines

Preferred Qualifications

Experience writing user manuals or product documentation

Background in electronics is a plus

Basic understanding of UX writing principles

Experience with visual documentation or basic graphic tools

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