Partner Manager, Uber Grocery and Retail, Finland

About The Role
The Grocery & Retail team is looking for a sharp, highly motivated individual to join our Account Management team covering some of our most strategic partners. As a Partner Manager, you will work efficiently and effectively with our Grocery & Retail partners to drive revenue growth, operational excellence, and customer service. You are expected to constantly evaluate our partners' business and operational performance, and independently drive cross‑functional initiatives to optimize performance. Partner Managers work closely with merchant partners as well as merchant support, operations, product and sales teams to manage and optimize partnerships and provide maximum value for both Uber and its partners.

This role is a rare opportunity to support the growth of Uber Eats with a strong sense of ownership. The role calls for a combination of operational mindset, savvy number‑crunching, and outstanding relationship management. You should thrive in an all‑hands‑on‑deck environment, love solving problems, thrive in a startup culture, and above all be passionate about our Grocery & Retail partners.

What You'll Do

Optimize our merchant partners' business and operational performance on Uber Eats

Foster deep relationships with merchant partners, identifying and acting on opportunities to take their delivery business to the next level

Bring your analytical A‑game - you will be building business models, performing trend analysis, providing actionable insights, and tracking the success of initiatives to ensure we are driving towards the best possible outcome

Tackle or escalated complex operational issues for timely resolution for merchant partners

Drive and support key initiatives across our business teams to grow strategic and long‑term opportunities with our various partners, which involves wearing many hats and jumping in to help your teammates when the needs arise

Attract and onboard new merchant partners to join our platform

Basic Qualifications

3+ years of professional experience in a client‑facing role working with large or mid‑size accounts

Bachelor's Degree or equivalent, Master's Degree a plus

Fluency in Finnish and English

Experience with Google Sheets and/or Excel

Preferred Qualifications

Outstanding communication and relationship‑building skills

Instinct for handling partners with a consistent track record of successfully handling complex partnerships

Highly autonomous - comfortable with driving your own initiatives and working with minimal oversight

Data‑driven decision‑making mentality and sound commercial judgment

Critical thinker with creative problem‑solving skills

High adaptability to change and ability to execute quickly

Experience with Salesforce and SQL

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