Account Director

This role will serve as the primary day-to-day contact with our client based in the Raleigh/Cary, NC area and requires on-site meetings and visits. Therefore we are only accepting candidates who are local to that area.OverviewThis individual will work with the client to define and achieve their goals, partnering closely with agency cross functional groups to provide thoughtful solutions with measurable results. As a people manager, this individual is accountable for professional development of their team members, hiring and growing their team to support their accounts, team administrative duties, and aligning the appropriate cross-functional internal teams to deliver on client needs.The right candidate will thrive in a fast-paced agency environment, be able to switch gears comfortably in response to changing business dynamics or client priorities, and help teams balance multiple workstreams.ResponsibilitiesDevelops a command of assigned clients’ business dynamics, category, competitive set and customer base - leverages that business understanding to build partnerships with, bring thought-leadership to, and deliver strategically-relevant solutions for HLK clientsDevelops a deep understanding of agency capabilities and strengths that can be leveraged to achieve client goals; recognizes opportunities and brings them forth to mutually benefit client and agency growthRecognizes opportunities and sells HLK capabilities to help grow the businessDelivers a consistently high level of client satisfaction and work quality across all assigned accountsManages growth, profitability and, when necessary, risk mitigation across accounts - is responsible for meeting or exceeding annual goals & budgets on each accountDirectly manages, mentors and coaches at least one direct report, and is responsible for their professional development, HLK experience, ongoing coaching and reviewsEmbodies and embraces our agency core values of Be Curious, Be Thoughtful and Be Brave; leads by example with these values in mind to foster an empowered and collaborative team atmosphereQualificationsMinimum of 8 years of experience in an account management role, preferably at an agencyProven ability to foster relationships with senior-level clients, Directors, VPs and C-level executivesProven ability to grow and manage internal teams, both within the account management department and across other functional departmentsTrack record of delivering effective or award-winning marketing solutions that helped drive marketing resultsExcellent financial management and negotiation skills - including an ability to manage revenue, profitability and expensesExceptional communication skills, including small-group and large-group presentationsUnderstanding of and ability to tie creative solutions to marketing metricsProven ability to lead cross-functional teamsPower user of video conferencing, presentation software and standard business software with superior organizational skillsCompensation and Benefits$100-150KA flexible work environmentA casual and creative atmosphereUnlimited time offPaid sabbaticalParental leaveMedical insuranceDental insuranceVision insurance401(k) plan with a company match
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