Broadcast IT Systems Engineer Live Events

Job Description

The System Analyst, Remote IT Operations serves as a critical operator ensuring the reliability, performance, and scalability of IT systems supporting NBCUniversal’s live and remote productions. This role sits at the intersection of IT infrastructure and broadcast operations - driving seamless technology delivery in high-pressure, real-time environments.

You will play a key role in enabling production teams to execute flawlessly by delivering secure, resilient, and efficient IT solutions across remote sites. Success in this role requires strong technical expertise, operational discipline, and the ability to troubleshoot and adapt quickly during live events.

Responsibilities

Ensure continuous uptime and performance of IT systems supporting live remote productions, minimizing disruption during high-visibility events

Deliver hands-on IT support across endpoints, networking, and remote infrastructure in fast-paced production environments

Manage deployment, configuration, and lifecycle of remote infrastructure kits, ensuring readiness and consistency across events

Maintain and evolve network connectivity (LAN/WAN) documentation and standards for remote operations

Coordinate logistics including inventory tracking, scheduling, and deployment planning via remote operations calendars

Act as a bridge between IT, Broadcast Engineering, Digital, and Security teams, supporting the convergence of technologies

Partner with external vendors to ensure delivery, performance, and issue resolution for hardware, software, and communications systems

Proactively identify and implement process improvements and technology enhancements to increase operational efficiency and reliability

Support procurement and lifecycle management of IT assets for remote production environments

Travel to remote production sites to provide on-the-ground IT support during live events

Contribute to cross-functional initiatives and continuous improvement efforts

Contribute to additional projects and assignments as required

Qualifications:
Qualifications

Qualifications/ Requirements:

3+ years of experience in IT operations supporting live events, broadcast, or remote environments

Strong understanding of network infrastructure (routers, switches, LAN/WAN) and endpoint systems

Proven ability to operate in high-pressure, time-sensitive environments with strong troubleshooting skills

Demonstrated project and operational management skills, including managing multiple priorities simultaneously

Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders

Experience working with vendors and managing external partnerships

Familiarity with IT/broadcast convergence and emerging technologies

Strong organizational and documentation skills with attention to operational detail

Willingness to work overtime, weekends, and non-traditional hours as needed.

Ability to travel extensively in support of remote events.

What Success Looks Like:

Live events run without IT-related disruptions

Issues are resolved quickly with minimal escalation

Remote operations are standardized, scalable, and efficient

Strong cross-functional relationships and trust with production teams

Continuous improvements in reliability, speed, and operational readiness

Eligibility Requirements:

Must be willing to work overtime and/or on weekends when needed at location

Must be willing to travel when needed

Must have unrestricted work authorization to work in the United States.

Required Onsite : This position has been designated as required onsite, which currently requires contributing from the office five days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 - $90,000 (hourly
on-exempt)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.