Technical Writer 1

Communication And Documentation Specialist

As part of the client Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team. Key responsibilities include composing and reviewing technical documentation and user guides for internal software applications and analytics dashboards. Additionally, the role involves maintaining and updating existing articles and knowledge base ahead of fix version releases. Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits. Research and synthesize user feedback to improve overall content performance. Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects. Support SharePoint site maintenance and content development, ensuring accuracy and clarity. Compose technical concepts into succinct one-pagers for executive leadership.
Required qualifications include 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field, 1-3 years of experience creating engaging written communication, superior understanding of language and grammar principles (APA and MLA), familiarity with data analytics, Power BI, and application development concepts, excellent time management, organizational, and problem solving skills, strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization, and proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint.
Preferred qualifications include a Bachelor's degree in Technical Communications, Computer Science, Journalism, or a related field, familiarity with standard UX/UI principles, and experience with video editing software, including Camtasia, Premiere Pro, and After Effects.
Candidate submission: Please submit candidate resume AND an existing writing sample. Examples of writing samples can be a how-to guide or technical white paper. This assignment will be 4 days in office, 1 day remote.
EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."