1-800-Flowers.com is hiring: PR & Communications Coordinator in Jericho

The PR & Communications Coordinator will support consumer and corporate communications across the 1-800-Flowers.com enterprise, with a focus on 1-800-Flowers.com, Harry & David, and Personalization Mall. This role is integral to a lean, fast-moving communications team and requires someone who is equally comfortable pitching a lifestyle editor, managing influencer seeding, and supporting community engagement initiatives that bring our brands to life beyond the inbox.

Responsibilities

Media Relations

Support consumer PR efforts across the 1-800-Flowers.com enterprise, with dedicated focus on both the 1-800-Flowers.com and Harry & David brand voices and audiences
Cultivate and maintain strong relationships with media contacts and influencers, including editors, journalists, producers, Substack writers, YouTubers, and food/lifestyle content creators
Proactively pitch stories, news briefs, and culturally relevant content to secure media coverage across consumer, food, gifting, and lifestyle verticals
Identify cultural moments and trending ideas for timely pitches across both brands - including food, harvest, and artisan gifting narratives aligned to Harry & David's positioning
Create, maintain, and update media lists using Muck Rack
Support team LinkedIn presence as needed
Press & Content Creation

Lead on building and maintaining media press sites/look books for key holidays and everyday gifting across brands (Squarespace platform; creative team support provided): 1800flowerslookbook.com
Develop Harry & David-specific press assets, seasonal lookbooks, and product storytelling materials that reflect the brand's premium, Pacific Northwest heritage
Collaborate with internal teams to gather information, data insights, and visual assets for content creation
Craft pitches, press releases, and LinkedIn posts for consumer and corporate announcements across all brands
Build and optimize press lookbooks for Pinterest, supporting trend narratives including Flower of the Year and Harry & David seasonal gifting stories
Draft and post news briefs and press releases to PR Newswire; maintain updates to corporate news site
Community Engagement

Support community engagement programming that extends brand presence into local and national communities - including partnerships with nonprofit organizations, cause-related campaigns, and community gifting initiatives
Help identify and support opportunities for both 1-800-Flowers.com and Harry & David to show up authentically in community contexts (local events, food bank partnerships, culinary community programs, etc.)
Assist in developing and tracking community engagement initiatives, including coordination with internal stakeholders and external partners
Support execution of brand activations, local market events, and community-facing moments that align with enterprise values and brand positioning
Help document and report on community programs for internal recaps and potential earned media coverage
Reporting & Analysis

Use Muck Rack, Cision, Google, and AI platforms (ChatGPT, Claude, Gamma) to monitor media coverage and conduct daily news sweeps
Prepare weekly media reports assessing the effectiveness of PR efforts across brands
Prepare regular coverage reports - including slides/presentations and recap emails - for key holidays and campaigns to evaluate impact of PR activities
Media Sample Ordering & Sample Closet

Place orders for media product samples across brands (including Harry & David food, gift, and specialty items), ensuring accuracy and timeliness
Track orders to ensure on-time delivery as promised
Respond promptly to sample requests and inquiries
Build and maintain a media sample closet in the Jericho office; a New York City location is ideal for media access
Spearhead and organize a product seeding program and database of top-tier media contacts and influencers for key holidays - Valentine's Day, Mother's Day, Holiday, and harvest/fall gifting (a key moment for Harry & David)
Occasionally be on-site at the Long Island City facility to oversee floral arrangement design and seeding deliveries
Meet, deliver, and style product for national shows and top markets (New York) as needed
Additional Support

Set up new vendors; submit and process invoices
Manage team media subscriptions
1-3 years of experience in PR, communications, or a related field (agency or in-house)
Strong writing skills - from punchy pitches to polished press releases
Genuine interest in gifting, food culture, lifestyle, and brand storytelling
Comfortable working in a fast-paced environment with multiple brand voices
Proficient (or eager to learn) Muck Rack, Cision, Squarespace, PR Newswire, and AI tools
Highly organized with strong attention to detail and follow-through
A team player who is also self-directed and proactive
New York area-based or able to work from our Jericho, NY office regularly; travel to Medford, OR

The expected hourly pay range for this position is

$26.00 to $28.00 per hour . Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k) retirement savings program
Mental health resources and Employee Assistance Program (EAP)
Paid vacation time (accrued based on hours worked and tenure)
Paid company holidays
Employee discount across our family of brands
Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.