Program Director- Audience Based Marketing Job at GTB by WPP in Detroit

Program Director- Audience Based Marketing

Detroit, Michigan, United States
Who We Are

GTB, part of WPP, is a global precision-marketing agency, creating ideas that inspire people to act. Founded in 2007 to accelerate performance for the world's most iconic brands, GTB is part of WPP's industry-leading network of companies driving creative transformation. GTB works across six continents with offices worldwide.
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
Job Summary
The ABM Program Director is responsible for leading the day-to-day program management of Ford's Audience Based Marketing (ABM) operating model across vehicles and campaigns. This role ensures the ABM workflow runs smoothly from audience discovery through activation, in-flight optimization, and final performance readouts—coordinating cross-functional teams across media, creative, strategy, analytics, site/experience, and CRM.
ABM is an audience-first, always-on approach that uses defined audience briefs, personalized creative/messaging, and continuous learning to drive measurable business outcomes. The Program Director will be the operational hub that keeps timelines, dependencies, deliverables, and stakeholder alignment on track across channels including Digital OLA/Display, Paid Social, Digital Video, Ford.com experiences, and CRM.
Key Responsibilities
ABM Program Operations & Governance
Integrated Timeline & Delivery Management (Cross-Channel)
Audience-First Execution Enablement
In-Flight Performance Management & Continuous Learning
Stakeholder & Partner Management
Day-to-Day Responsibilities Include
Managing the ABM master tracker (timelines, dependencies, deliverables, approvals, and risks/issues).
Scheduling and running key meetings; capturing notes, decisions, and action items and driving items to closure.
Coordinating cross-channel asset delivery (briefs, creative routes, trafficking needs, tagging requirements, web/CRM inputs).
Maintaining clean handoffs between phases (e.g., audience strategy → creative concepting → production → launch).
Creating weekly status reports and leadership-ready summaries (timeline health, risks, optimization actions, upcoming milestones).
Supporting process consistency and scalability so ABM can run across multiple vehicle programs without reinventing workflows each time.
Desired Skills and Experiences
Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
10–12+ years of program/project management experience in an agency, performance marketing, shopper marketing, or integrated marketing environment.
Strong experience managing complex, multi-workstream programs across media, creative, strategy, analytics, web/experience, and CRM.
Comfortable in client-facing discussions where priorities, requirements, and deadlines must be negotiated and enforced.
Excellent organization, documentation, and follow-through; strong ability to manage ambiguity and evolving inputs.
Proficiency in PM and reporting tools (Excel, PowerPoint, Word; plus Jira/Smartsheet/Asana/Monday or similar).
Familiarity with test-and-learn approaches, in-flight optimization workflows, and cross-channel performance reporting.
Bonus: experience coordinating CRM partners and/or owned experience teams (web/landing pages, forms, tagging, analytics).
$75,000 - $180,000 USD
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (GTB) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.