Education Strategic Account Executive

Essential Functions

Conduct all sales activities and processes within the parameters of the MillerKnoll Sales process, utilizing corporate tools/resources provided.

Develop programs and strategies, leading or participating in winning projects. Build a pipeline for sales opportunities. Drive ECommerce activities within the Edu sales process including discovery, client management, post‑installation dealer and customer training.

Develop/built volume within assigned accounts to a sustainable level applying lessons learned to provide optimal MillerKnoll buying experience.

Own the account/contract and opportunity strategy, communicate to the selling team and dealer(s) in the local market(s).

Influence and/or respond to the customer buying team to reach a decision to purchase or expand our solution, typically a non‑RFP process.

Proactively develop and maintain a personal network of MillerKnoll "can do" allies to provide sales support for these accounts, demonstrate design capabilities, schedule client trips, give product presentations, and develop facility strategy to achieve desired results.

Maintain Salesforce (CRM) information so Sales Leadership can accurately complete monthly forecasts of expected sales volume by account and product line.

Manage within the assigned expense budget.

Provide insights to key stakeholders/mobilizers that will make a case for change or help them realize a need through demand generation.

Research accounts to understand their business priorities and objectives, competition, key stakeholders/mobilizers, and possible trigger events for their purchasing patterns.

Use peer‑to‑peer networking and social media to make connections with key stakeholders and protect accounts from competitive intervention.

Work with the customer buying team to understand, develop, and bring consensus on the business need.

Create account plans for assigned Education institutions, including long‑term goals, strategies and actions.

Share Herman Miller’s POV with key account contacts and stakeholders to continue to position us as a knowledge leader.

Serve as the client’s point of contact on large projects within assigned MillerKnoll held contracts, ensuring our contractual obligations are met/exceeded.

Perform additional responsibilities as requested to achieve business objectives.

Qualifications
Education/Experience

Bachelor’s degree in marketing, Business Administration, or related field. Equivalent level of experience considered with evidence of ongoing professional development.

5+ years of experience in successful contract or capital goods selling, preferably with major, national and/or government accounts.

Skills And Abilities

Experience leading teams and/or complex projects preferred.

Some knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from industry competition.

Love for new ideas and passion for the sales process, with an understanding of its foundations, actively seeking opportunities, calculating risks, and committing to action.

Demonstrated knowledge of Education/State & Local acquisition policies and procedures.

Advanced selling skills, including new business development, account penetration, strategic, conceptual, consultative selling, negotiation and contracts, as well as the ability to think strategically and execute tactics.

Strong organizational and problem‑solving skills, and ability to collaborate and negotiate.

Assertive, self‑starter with self‑confidence, able to represent MillerKnoll professionally and gain high level of confidence from a diverse customer base.

Ability to work in a fast‑paced or changing environment and build long‑term relationships with customers/partners, especially at senior decision‑making levels.

Excellent verbal, written and interpersonal communication skills with a strong emphasis on listening.

Demonstrated high personal performance standards, continuous learning, and results‑orientation.

High level of integrity and business ethics.

Financial literacy and business acumen.

Proficiency with office automation, communication tools and software used in the HM office environment.

Willingness and ability to travel up to 30‑40% or as required.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal‑opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

#J-18808-Ljbffr