Account Executive, Healthcare (WMHS)

Account Executive, Healthcare - Northern CA
Bannockburn, IL, United States and 1 more (Hybrid)

Job Description
Account Executive, Healthcare is responsible for maintaining and developing new and existing hospital clients through high levels of service to expand and strengthen the relationship. This role is a member of the sales team and will be accountable for customer planning, administration, monitoring, and optimizing the revenue potential and operational performance of branch accounts. All team members must maintain Stericycle policies, standards, and practices within and outside their assigned territory and ensure adherence to Stericycle's Vision, Mission and Values.

This position is remote; however you must reside in the greater Northern California area based on customer support needs.

Essential Duties and Responsibilities

Maintain and develop existing customers through appropriate and ethical methods to optimize the quality of service, business growth, and customer satisfaction and retention.

Actively identify opportunities to introduce additional services, thereby increasing the revenue opportunity within each customer’s business portfolio.

Proactively conduct outbound customer outreach calls weekly.

Maintain a high-profile presence in the market by conducting client care visits, turning a sales relationship into a long-term partnership.

Proactively conduct strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends.

Formulate strategies to retain customers where revenue may be decreasing.

Handle and resolve all issues and concerns in a timely manner.

Complete standard weekly and quarterly reports along with any ad hoc reporting requests.

Participate in all sales and other training provided by Shred-it.

Participate in special projects and promotional campaigns under the direction of the District Sales Manager/Director of Sales.

Maintain a responsible approach to all security and safety matters related to Shred-it operations, following company policies and procedures at all times and alerting management to any areas of concern.

Liaise with customers to understand their requirements regarding products and services that the business currently offers or is planning to offer.

Handle and respond to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it.

Establish personal relationships with current and potential customers in the assigned territory.

Serve as a helpful expert in exceeding customer expectations on a regular basis.

Partner with the Service Manager on retention, customer issues and concerns.

Debrief on any service issues with SM, Operations Manager, and CSRs as required.

Perform other duties and responsibilities as assigned.

Qualifications
Must live and work in the United States.

Preferred qualifications:

A degree in Business Administration, Marketing, or Sales is preferred but not required; industry experience equivalent is acceptable.

Five or more years of account management experience.

Physical Requirements
Office-based role requiring use of standard office equipment such as computers, phones, and copy machines. Reasonable accommodation may be made for disabilities to perform essential functions.

Pay
PAY: The expected base pay range for this hybrid position is $70,000 – $85,000. This range represents a good faith estimate; the specific salary offered may be influenced by experience, education, certifications, and location. The position is also eligible for incentive pay.

Benefits
Eligible employees receive a competitive total compensation package including medical, dental, vision, life insurance, and short‑term disability. Additional benefits include a stock purchase plan, company match on 401(k), paid vacation, holidays, and personal days. Benefits may vary by site.

Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Real ID
Successful candidates may be required to travel by air or access federal property. Therefore, candidates must have or be willing to obtain a REAL ID or TSA‑approved alternative.

Job Info

Job Identification 2345992

Job Category Account Management

Posting Date 04/20/2026, 07:28 PM

Job Schedule Full time

Locations 2355 Waukegan Rd, Bannockburn, IL, 60015, US (Hybrid)

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