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Communications Content Specialist

Kline Galland, Seattle, WA, USA

Job type: Full Time


As Communications Coordinator, you will provide vital support to both the Communications and Fund Development Departments by managing a variety of communications projects across the Kline Galland organization. You will collaborate with internal stakeholders, as well as external vendors, to produce digital and print collateral that promotes the Kline Galland brand and story. Projects will include Kline Galland’s quarterly print newsletter, fundraising materials, social media content, website pages, advertisements, event collateral, and more. This position reports directly to the Director of Communications.

For over a century, thousands across the Pacific Northwest have relied on Kline Galland’s excellent senior care. Today, our family of services provides those aging or recovering from illness and injury with skilled nursing, rehabilitation, memory care, hospice, palliative care, independent and assisted living, home health, and home care. As a nonprofit organization founded in Jewish values, we welcome residents and patients of all backgrounds and employ more than 750 culturally diverse team members committed to competent care for all. Learn more at www.klinegalland.org.

*A cover letter is required to be considered for this role. Please upload your cover letter.*

KEY RESPONSIBILITIES

Coordinate communications projects and initiatives, in collaboration with internal departments and external vendors, ensuring timely execution and alignment with organizational priorities

Assist with the creation, collection, and management of print and digital collateral, creative assets, data, photos, and testimonials

Support the implementation of Kline Galland’s strategy to grow and engage our community through social media and digital marketing (Facebook, Instagram, LinkedIn, Indeed, Glassdoor, MailChimp, Google, and other online platforms) - Analyze metrics to understand successes and opportunities

Write, edit, and proofread content in alignment with the org’s brand standards including, social media posts, blogs, website content, emails, correspondence for stewardship and other channels

Collaborate with Communications Director and Fund Development Department to design and populate content for Kline Galland Campus at Seward Park’s multimedia wall using Canva and digital signage software

Support fundraising efforts, including collateral creation, database management, donor research, donor recognition, scheduling & meeting coordination, solicitation tracking, and other philanthropy administrative duties as needed

Work closely with third-party signage vendors to facilitate the design, ordering, and installation of donor plaques and other building signage

Support planning and execution of community engagement events, including philanthropy-focused events, dedications, luncheons, etc. as needed

Act as a keeper of the organization’s brand voice and key messaging, while working to elevate awareness and promote brand

Work as a tight-knit team with the Director of Communications & Fund Development Department, supporting team projects and priorities and filling in as needed

General Communications and Fund Development administrative duties as assigned

What You Bring:

Undergraduate degree in communications, marketing or related field

1–3 years of communications/marketing experience

Experience in a nonprofit/mission-driven organization is a plus

Experience in a healthcare setting and/or with sensitive and confidential information a plus

Ability to drive tasks to completion, manage multiple projects and tasks, troubleshoot and problem solve, and budget time appropriately to allow for shifting priorities

Excellent communication skills, both verbal and written, with experience writing to different audiences

Proven ability to collaborate and work closely with multiple teams, as well as leadership, to positively impact strategies and direction of programs

An overall positive attitude, with a decisive and collaborative approach to decision-making

Comfortable in a fast-paced environment that demands flexibility and prioritization of competing projects and emerging requests

Political savvy, integrity, and discretion with managing working relationships with board members, donors, and professional staff

Ability to exercise sound judgment and make decisions consistent with Kline Galland mission and core values

Ability and interest in gaining new skills and knowledge necessary for the performance of essential job functions

Ability to establish priorities, work independently, and proceed with objectives with minimal supervision

Ability to interact with colleagues, supervisors, clinicians, volunteers, external partners, and leadership, face-to-face or electronically

High level of comfort and ability navigating digital programs, systems, and processes

Experience in project management and/or administrative coordinating experience a plus

Experience in the following tools: Meta business suite, social media platforms, MailChimp, Wordpress, Microsoft Office, Canva, Adobe Creative Suite (with emphasis on InDesign and Photoshop), and donor management tools (Ex: Raiser’s Edge, Wealth Engine, iWaves) a plus

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