Account Manager

Account Manager

Role Summary
The Account Manager acts as a trusted and consultative advisor to clients, executing the discovery of client issues, objectives, and requirements, then matching them to specific design and offerings to address them-driving booking and revenue success. They own engagements from identification through closure and personify value to clients.

Desired Experience and Skills
Experience in the practical design and value of the Workplace.
Relational, consultative, solution selling to achieve volume objectives.
Leading strategic engagements to completion.
Work under pressure and manage multiple tasks.
High EQ; understands nuances of interactions, personalities, and relationships.
Passion for serving clients.
Operate across multiple functional areas to gain support and deliverables for success.
Relevant experience in the commercial interiors market.
Credible as a consultant in workplace strategy domains.
Excellent personal presence, communication, and presentation skills.
Responsibilities Curiosity to understand and be conversant in general business operations and issues across multiple industries.
Cast a vision with clients and coalitions.
Uncover and match client requirements to tangible solutions and offerings.
Plan complex project scope, schedule, required resources, and dependencies.
Familiar with steps and requirements to navigate stakeholders and win large, complex deals.
Manage all pieces of the sale, closure, and delivery through direct and indirect influence.
Active and visible in coalitions, community, and influencing organizations.
Own and drive success in meeting sales objectives and growth targets.
Solution & Offering Presentation/Selling : Describe technical details of offerings, attach to client requirements, and compare with competition.
Eloquently articulate and defend value.
Present and defend deliverables.
Comfort and capability in price and contract negotiation.
Experience and precision in tracking opportunities through the sales process.
Initially and continually qualify opportunities.