Sales Specialist - Business Development Group (BDG) | Fort Worth, Texas

Our growing company is in need of a Sales Specialist for our Business Development Group (BDG) at our Corporate office in Fort Worth, Texas. The BDG Sales Specialist coordinates price and delivery quotes to customers that meet certain criteria via telephone, Internet, e‑mail and fax.

Responsibilities

Provides price and delivery quotes within customer timeline to customers within assigned geographic territory. For price quotes, individual will utilize TTI suggested sale price and/or pricing history for that customer. Any price deviation must be reviewed and approved by a Team Leader.

Properly qualifies customers by reviewing customer dynamics such as revenue, number of employees, square footage, etc. and escalates any relationship for review that could benefit from being assigned to an Account Representative.

Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements.

Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proofreading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result in loss of parts and lead time with factories. This is measured by customers' on‑time delivery and RMA rate.

Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to discuss product options with customers and sell TTI strengths.

Participates in the TTI Total Quality process by following defined policies and procedures to maintain an efficient sales cycle, using logical and systematic approaches, with the goal of reducing sales errors and upholding quality to the highest level. This is measured by how many lines are shipped per salesperson and how many are on time and cross‑checked for errors.

Increases the number of customers trading with TTI by delivering exceptional customer service and high quality.

Appropriately quotes items that are Non‑Cancelable/Non‑Returnable (NCNR) and follows proper procedures to keep documentation on file, mitigating potential inventory write‑offs.

Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecasts and activity reports on account territory.

Works with Regional Credit Manager to resolve customer credit issues, interfacing with both parties to resolve the issue and close the sale.

Performs other related duties as assigned.

Education and Experience Requirements

High School Diploma or GED required.

Bachelor's degree with one to three years of customer service/sales support experience, or an equivalent combination of education and experience.

What we look for

Exhibits exceptional knowledge of company products and services.

Possesses excellent verbal and written communication skills, including presentation skills.

Exhibits strong analytical, problem‑solving and negotiation skills.

Must be organized and able to prioritize and manage multiple tasks.

Ability to calculate discounts, commissions, proportions, and percentages.

Ability to write reports and correspondence proficiently and professionally.

Reads, analyzes, and interprets business periodicals, professional journals, technical procedures and government regulations.

Able to work with minimum supervision and make responsible decisions.

Possesses working knowledge of company policies, procedures, and computer systems.

Ability to type 40 words per minute.

Knowledge of Microsoft Office applications (Excel, PowerPoint, Word) at an intermediate level required.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

What we offer our team members

A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts.

Educational Assistance (Tuition Reimbursement).

Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.

A strong focus on giving back to our communities through philanthropic opportunities.

Want to learn more? Visit us at Working at TTI, Inc.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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