Media Services Coordinator

Media Services Coordinator - Sugar Grove Campus
Hybrid Option: Yes

Full-time Support Staff

The Media Services Coordinator reports to the Director of Technology Services. This position is responsible for overseeing the media services staff. The position provides technical support to students, faculty, staff and administrators in the use of media equipment. Assist the Multimedia staff with video streaming and satellite facilities and functions.

Responsibilities

Supervise and monitor workload for Media Services Staff.

Assist with all audio and video equipment related activities for College events, activities, and functions, interfacing with visitors, staff, faculty, students, and administration.

Provide media equipment technical support for all campus functions and activities.

Maintain and review schedule of activities regularly to ensure media services team is properly staffed to provide sufficient coverage during operating hours and during times when support for special events or functions is required.

Develop and maintain standard procedures and equipment for college classrooms, meeting rooms, and event rooms.

Coordinate and manage the scheduling and distribution of media equipment to Sugar Grove campus.

Maintain media equipment inventory.

Assist Director of Technology Services with project management activities and coordination of contracted services as necessary. Gather quotes or inputs for bids and Request for Proposals to support procurement activities.

Install and coordinate the testing of media hardware, and media related devices.

Minimum Qualifications

Bachelor's Degree required.

Minimum of three years related experience required. Operating knowledge of audio visual and media equipment necessary. Crestron AV experience is a plus.

One year in a team leadership or supervisory role.

Excellent customer service skills, critical thinking and problem-solving skills. Ability to handle confidential information.

Excellent verbal and written communication skills, good interpersonal and organizational skills necessary. Ability to interact with all levels of management, faculty, staff and students.

Ability to supervise and monitor activities of multiple technical staff.

Excellent Microsoft Office computer skills required.

Available to work a flexible 40 hour schedule which will include some evenings and weekends.

Ability to travel between the Sugar Grove, Aurora Fox Valley, Plano and Aurora Downtown Campuses.

Position Details
Requirement ID: req2114

Grant Funded: No

Compensation Range: $35.17 to $43.96 hourly

Work Schedule: Monday to Friday 8:00 a.m. - 4:30 p.m., with occasional evenings and weekends

Work Hours: 40

Targeted Hire Date: 5/25/2026

Benefits
Click to See Benefits Page

EOE, including disability and veteran

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