J.P. Morgan Payments Communications Manager

J.P. Morgan Payments is seeking an experienced communicator to help elevate messaging across one of the most innovative and exciting areas in financial services. You will bring a creative approach to communications, balanced with an analytical mindset to advise and influence senior executives in this global business. You will need to operate at the highest strategic levels, while executing at the most tactical levels to deliver excellent and cohesive messaging in support of multiple business leaders.

As a J.P. Morgan Payments Communications manager on the Global Payments team, you must be able to prioritize, influence and work effectively in a matrixed environment, as this role requires close collaboration with senior product leaders, product marketing teams, legal, PR, media, compliance, sales, and other business functions. This role is a part of the Global Payments Communications team.

Job Responsibilities:

Provide communications support for multiple executives in the Payments business, including strategic messaging, town halls, talking points, crisis communications, blogs, etc.) consistent with objectives related to business vision and objectives

Contribute content to intranet and newsletters

Convey information in a clear, consistent voice

Identify and track key performance metrics to report on results

Manage communications projects/initiatives from beginning to end

Partner with global CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics

Help ensure effective communications globally, as needed, in coordination with Corporate Communications and regional communicators

Required Qualifications, Capabilities and Skills:

10+ years recent experience in Marketing & Communications field

Superior verbal, written and interpersonal skills; strong editing skills; web knowledge/digital savvy

Proven ability to lead, influence, and align across cross-functional teams

Proven stakeholder management experience

Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives

Commitment to maintaining the firm’s high standards related to risk, compliance and the Code of Conduct

High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility

Flexibility to work outside of normal business hours depending on business needs

Preferred Qualifications, Capabilities and Skills:

BA/BS degree in Communications, Marketing or Journalism preferred

Solid understanding of the financial services industry

Strong knowledge of corporate internal and employee communications strategies, best practices, implementation and execution

Expertise in Word, Excel and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus

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