Internal Communications Specialist

Title Internal Communications Specialist
Overview VITA seeks an energetic, innovative, efficient and experienced professional to join its Strategy and Communications Division as the internal communications specialist. In this role, you will manage VITA’s internal communication program to enhance information sharing through the intranet and other channels, supporting leadership messaging, improving cross‑team collaboration, and enhancing the overall employee experience. The position reports directly to the assistant director of communications, with an anticipated start date of July 10, 2026.
Responsibilities Manage VITA’s internal communication program to enhance information sharing through the intranet and other communications channels.
Apply knowledge of public relations, marketing, promotions and publications to produce promotional and strategic communications for projects.
Manage internal communications requests from colleagues and agency leadership, disseminating information to the appropriate professional for execution.
Proactively partner with colleagues to identify storytelling opportunities and develop content.
Develop and successfully implement measurable, outcome‑based communications plans for VITA initiatives.
Manage end‑to‑end execution of VITA newsletters, including managing distribution lists, obtaining approvals, collaborating with subject matter experts for content development, and tracking performance metrics.
Develop internal communications by gathering, reporting, and producing grammatically correct, accurate, accessible, timely and engaging information for print and digital platforms.
Assist with the planning, logistics and execution of more than ten internal events yearly.
Review and edit presentations and content for internal audiences.
Ensure all internal communications (systems and content) follow AP Style, comply with accessibility regulations, and adhere to the internal communications guide and VITA policies.
Ensure alignment of all communications with VITA's mission, voice and brand identity.
Produce analytics reports to show outcomes of internal communications efforts.
Perform other communications duties as assigned.
Minimum Qualifications Considerable experience in a communications, PR, digital publication, marketing or similar role.
Considerable experience producing high‑quality written and electronic communications, including experience using and/or editing for AP style.
Considerable experience developing and successfully implementing strategic communications plans that include measurable goals.
Considerable experience writing grammatically correct content for diverse channels and audiences.
Experience translating complex information or processes into clear, understandable language for non‑technical audiences.
Considerable experience managing the functionality of, and developing/disseminating content using, content management systems (e.g., SharePoint).
Considerable experience creating, distributing and tracking the performance of electronic communications
ewsletters.
Experience with project coordination, including using productivity and project tracking tools.
Experience collaborating with colleagues, subject matter experts and leaders.
Additional Considerations Experience supporting internal communications initiatives and events.
Experience ensuring accessibility compliance.
Experience with information architecture.
Experience with process improvement.
Working knowledge of the Microsoft 365 platform and its associated applications, especially SharePoint.
Working knowledge of state government functions and processes.
General knowledge of information technology related services.
Public information officer experience.

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