UI/UX Analyst

Role Summary
The UX Analyst will be part of an Enterprise UX team, working with multiple project teams requesting UX support, as well as actively working on style guides and UX guidelines.

Responsibilities
Analyze user behaviors and translate user requirements into both low and high-fidelity wireframes

Create and update wireframes based on user and stakeholder feedback.

Ensure all wireframes and screens follow Enterprise UX standards and help establish new standards where none exist.

Ensure intuitive design is applied to the wireframes and is successfully implemented by the development team, including reviews of developed screens in the test environment.

Manage and support user feedback collection and analysis activities, including usability testing, surveys, card sorting, and interviews for various systems

Prepare for and facilitate virtual user feedback sessions such as usability testing.

Present output, trends, and recommendations from user feedback activities to the client.

Research, write, and review UX guidelines and style guides.
Required Skills

Experience with Axure, Figma (i.e. Figma Make), and Claude Design

Experience in User Experience, Human-computer Interaction, Information Science, Psychology, or related areas

Experience with creating and documenting information design concepts and solutions through both low-fidelity wireframes and high-fidelity prototypes

Experience working with Low-Code Platforms (Service Now, Salesforce)

Experience with usability testing, including preparing test plans and associated wireframes, facilitating test sessions, analyzing data, and reporting and presenting results

Knowledge of creating, managing, and supporting other user research methods including surveys, card sorting, interviews, etc.

Ability to recommend the best user experience possible while considering technical feasibility and business goals

Ability to prioritize issues, meet deadlines, and balance efficiency and quality

Ability to obtain a public trust security clearance

Preferred Skills

5+ years experience in UI/UX design space

Experience documenting design patterns as style guides, pattern libraries, or design systems

Experience writing and researching UX guidelines

Experience working with teams utilizing AI-assisted development

Familiarity with Confluence and JIRA

EEO Statement
EOE of Minorities/Females/Veterans/Disabilities

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