Business Development Executive - BPO

Job Description
ITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.

The annual sales quota for this position is $20+MM in total contract bookings. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The Strategic Sales Executive will play an integral role in the growth of the company's global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective.

Location :

The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US ( Dallas, Houston, Chicago, New York, OR Atlanta ).

You should work in the office 4 days a week when not on business-required travel.

Key accountabilities and responsibilities include:
Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts
Responsible for the overall P&L for the portfolio of accounts - Bookings, Revenue, and Contribution margin
Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor
Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals
Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources
Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments
Develop and qualify leads into pursuits and close pursuits
Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
Lead and motivate sales pursuit teams
Ability to work in a global organizational and service delivery environment
Make significant contributions to the local team and the company sales culture
Manage client expectations throughout the sales cycle and closing process
Develop and manage a pipeline of qualified opportunities
Measures of Success : Meeting and exceeding annual bookings value target (>$20M)
Compliance with the client's sales methodology and financial parameters
Work as part of a team to negotiate new deals and commercials
Requirements

The ideal candidate: Minimum of 15-years of experience in selling complex, outcome-based Business Process Outsourcing (BPO) services
7-8 years of experience serving clients in the Tech, Telecom & Media Sectors
Experience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome-based deals through consultative/value sales methodologies
Experience in a senior Business Development Executive /account executive role managing an account portfolio of $25-50M+
A well-documented track record of achieving annual sales quotas of $15M-$20M
Recent experience selling consulting services engagements of $500K-$5M
Excellent oral and written communication skills and outstanding presentation skills
Ability to work in a global organizational and service delivery environment
Ability to work in a fast-paced, competitive sales culture
Ability to travel as required
High level of personal and professional integrity
Excellent attention to detail
Excellent time management skills
Reporting Relationship :

The Business Development Executive will report to the VP & Business Services Technology, Telecom, Media & Entertainment Cluster Lead.

Benefits Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and others
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups