North America Pro Social Media Manager & Content Creator

Who We Are: At KEVIN.MURPHY , we are committed to both the environment and the diverse communities we serve. From the very beginning, we’ve focused on creating products that are kind to hair, and the planet, with sustainability and ethical practices at the core of our brand. We stand by THE CHOICES WE MAKE , through reducing environmental impact and supporting social causes that matter to our communities.
At KEVIN.MURPHY Group, we are dedicated to building a diverse, inclusive, and equitable workplace where all individuals are valued. We welcome applicants of all backgrounds and identities, and we are committed to providing an environment where everyone has the opportunity to succeed and thrive. We are an equal opportunity employer.
“Don’t be a split end—join our team and let's make magic happen!”
“We’re all about curling up with success. Come join our creative crew!”
“Life isn’t perfect, but your hair can be! Join us and let’s create beautiful hair together.”
“Brush off the competition and style your career with us!”
Now that we've had some pun, Let’s discuss what makes this opportunity a great fit for you.
About The Role Position Overview This role is responsible for building and engaging the North America professional community through social media and content. It brings the KEVIN.MURPHY brand to life for stylists, salons, and distributors creating relevant, credible, and inspiring content that drives education, advocacy, and growth in the professional channel. Sitting within Marketing & Creative, this role ensures social and content are strategically aligned to brand priorities, product launches, education, and local North America commercial goals. This is a hands‑on, highly autonomous role for someone who understands how to create social‑first, motion‑led content that feels relevant, elevated, and culturally in tune with the professional hair industry. You will play a key role in building a stronger North American presence by developing a consistent, high‑quality content stream that reflects both our education platform and product brand.
This is not a traditional social media role. You will be responsible for what we capture, how we capture it, and how it comes to life across channels.
Top Priorities for Success in this role Strategic Content Development
Community Engagement & Growth
Performance & Reporting
Key Responsibilities Content Capture & Production Capture content across:
Education sessions, workshops, and in‑salon environments
Brand events (Glam Camps, HTT tours, masterclasses)
Behind‑the‑scenes at shoots and activations (distributor, retail & otherwise)
Product storytelling + product launch content
Day to day ‘on‑trend' moments with internal KM team
Lead with a clear creative POV:
Hair‑first storytelling
Focus on process, technique, and real moments—not overly staged content
Editing & Delivery Edit content end-to-end across formats:
Short‑form (Reels, Stories, TikTok, YouTube & YouTube Shorts)
Mid‑form educational + brand content
BTS and narrative‑driven edits
Deliver high‑quality content at pace, without compromising on taste
Daily Social Media Management Monitor and engage with direct messages and comments on NA Pro social platforms.
Like and engage with tagged posts to foster community growth.
Source and follow relevant accounts to increase brand visibility.
Post and share stories across platforms to maintain brand presence.
Create and post Reels, stories, and static posts.
Report on social media engagement, providing insights and recommendations for improvement.
Cross‑Functional Collaboration Partner with:
Education teams (technical credibility and relevance)
Creative teams (brand alignment and visual direction)
Social/Digital teams (distribution and performance)
What We’re Looking For Strong hybrid skillset: shooting + editing at a high level
Experience capturing hair, beauty, or hands‑on craft (not just lifestyle content)
Understanding of professional salon culture and stylist mindset
Ability to make process‑led content feel compelling and engaging
Highly self‑sufficient, a self‑starter
Comfortable working both collaboratively and independently
Detail‑oriented, with a strong eye for framing, movement, light, and texture
Able to operate in fast‑paced, sometimes unpredictable environments
Confident taking direction—but equally confident trusting your instinct
Education and Experience 5+ years experience in social media management and content creation (beauty, hair, or professional industry preferred)
Strong understanding of the professional hair/stylist community
Proven ability to create engaging, high‑performing social content (especially short‑form video)
Experience managing brand social channels with a clear strategic lens
Confident in content capture (Sony, Canon, or equivalent) and editing tools (e.g. Premiere, Adobe Suite, Final Cut, mobile‑first editing)
Experienced with color grading and sound editing
Strong copywriting skills with the ability to adapt to brand tone of voice
Analytical mindset with experience using social and reporting tools
Highly collaborative with the ability to work across global and regional teams
We offer An exciting and challenging position in a growing company.
An amazing opportunity for personal and professional development.
An inspiring environment with ambitious and dedicated colleagues.
An informal and fun work environment with a great office culture
Flexibility under responsibility
The Future The KEVIN.MURPHY Group is on an ambitious journey to become a leading global consumer and professional brand, targeting $250 million in annual revenue over the next three years. With a rapidly growing footprint and bold vision, we’re focused on harnessing opportunity for our business, our people, and our partners.
Our strategy is anchored in 4 Strategic Imperatives Achieve true omnipresence, ensuring KEVIN.MURPHY is accessible wherever our consumers are, worldwide.
Set the gold standard for excellence when planning and partnering with distributors, always prioritising quality and collaboration.
Build a supply chain that is fast, smart, and resilient-recognised across the industry as best‑in‑class.
Continually innovate to establish KEVIN.MURPHY as the brand of choice for both professional stylists and consumers, driving desire and recognition in every market.
Benefits as Glamorous as You Are Generous PTO and paid holidays to recharge your batteries.
Comprehensive health insurance plans with employer contributions.
Secure your future with our 401K retirement plan.
Enjoy employee discounts and product perks to keep you glowing.
Premium Calm App – enjoy tranquillity with a Calm App subscription for you and up to 4 dependents over the age of 16
If you've read this far, it means you've really enjoyed the way I write job ads, or you tick all the boxes and we have you super intrigued – in that case, Hair-y on over and hit apply and let's start exploring a KEVIN.MURPHY future.

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