Senior Account Executive, SMB

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.

Job Summary
Sell Comcast Internet, Data, Video and Voice services to small and mid‑size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi‑location opportunities. As part of the sales process, create and deliver face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with a goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Core Responsibilities

Territory development, including local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.

Maintain quality sales records and prepare sales and activity reports as required.

Ensure customer satisfaction and support a positive impression of the Comcast Experience.

Acquire new sales of Comcast Commercial Internet, Video and Voice services to small and mid‑size businesses.

Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.

Focus on advanced communications solutions including PRI, Hosted PBX and multi‑location opportunities.

Identify improvement areas through a consultative process that would enhance prospects' ability to communicate more effectively.

Effectively manage a territory with a high activity and comprehensive business plan.

Collaborate with technical, customer service, and related support staff to ensure end‑to‑end customer sales and satisfaction and thereby drive new revenue growth.

Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.

Remain knowledgeable of Comcast products and services to facilitate sales efforts.

Achieve and exceed assigned sales and business quality objectives.

Adhere to all company standards and business professionalism.

Punctual, regular, and consistent attendance.

Other duties and responsibilities as assigned.

Employees at All Levels Are Expected To:

Understand our Operating Principles and make them the guidelines for how you do your job.

Own the customer experience—think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff—be enthusiastic learners, users, and advocates of our game‑changing technology, products, and services, especially our digital tools and experiences.

Win as a team—make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System—join huddles, make call backs, and help elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what’s right for each other, our customers, investors, and our communities.

Skills

Customer‑Focused

Workplace Organization

Persuasion

Technical Knowledge

Adaptability

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education
Bachelor's Degree

Relevant Work Experience
5‑7 Years

Salary
Base Pay: $53,768.00

Total Target Compensation (Base Pay plus Targeted Commission): $103,768.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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