Account Executive, SMB

Job Summary
Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Core Responsibilities

Assists with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.

Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven.

Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.

Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.

Prepares sales and activity reports as required.

Participates in out‑of‑the‑office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.

Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer‑Focused

Workplace Organization

Persuasion

Adaptability

Technical Knowledge

Critical Thinking Problem Solving

Communication

Resilience

Professional Integrity

Salary
Base Pay: $52,416.00

Total Target Compensation (Base Pay plus Targeted Commission): $82,416.00

Education
Bachelor's Degree

Relevant Work Experience
0‑2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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