Communications Manager

Salary : $118,476.80 - $157,851.20 Annually
Location : City Hall - Golden Valley (Building #7800), MN
Job Type: Full-time
Job Number: 2026-33
Department: Administrative Services
Opening Date: 05/08/2026
Closing Date: 5/22/2026 11:59 PM Central

Summary of Position

The Communications Manager directs and manages all communications and public information functions for the City. The individual in this role develops and implements strategic communication initiatives that promote transparency, strengthen community engagement, and market Golden Valley as a premier destination to live, work, play, and do business. The Manager will oversee the Communications division, including supervising staff and serving as the liaison to various committees/boards.

Expected Hours of Work
Hours are typically Monday-Friday from 8 am to 4:30 pm. In addition to working office hours, staff may be required to work additional events. Hours may include nights, weekends, and holidays.
Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals to perform these essential functions: Oversee and coordinate citywide communications, ensuring consistent messaging, branding, and communication standards across all departments.
Proactively plan and develop internal and external messaging and public information campaigns that promote community outreach initiatives and marketing efforts that equitably inform and engage community.
Serve as the primary media liaison and spokesperson, managing and coordinating media inquiries, interviews, press releases, and public statements.
Manage all physical and digital communications, including the City website, social media platforms, newsletters, photos, and other public information channels.
Advise City leadership and all departments on communication policies, strategies, and messaging to meet diverse needs of community.
Monitor media coverage, community sentiment, and emerging issues to proactively manage the City's reputation and communication response.
Supervise and provide directions to the Communications team, including work planning, performance management, and professional development.
Develop speeches, presentations, reports, and communication materials as needed for department leadership and City Council.
Collaborate with community connections team to advise departments on public engagement approaches, lead language access plans, and annual surveys.
Serve as liaison to crisis communications firm, supporting and coordinating meetings, messaging, deliverables, and strategic crisis communications plans.
Develop and manage annual communications division budget ensuring effective allocation of resources.
Collaborate with IT division to manage AV/broadcasting services for cable television and enhance accessibility of public meetings.
Serve as member or liaison of board(s) such as CCX and Westopolis to positively advocate for City needs.
Manage programs and initiatives as directed by Deputy City Manager or City Manager.
Stay abreast of communications emerging trends and innovations that will enhance or improve the City's communication efforts.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory Responsibility
This position does have employee supervisory responsibilities.
Minimum and Desired Qualifications

Bachelor's degree in communications, public relations, marketing, or related field; or equivalent combination of education and experience.
Five years of progressively responsible experience with public communications, media relations, public affairs, or strategic communication.
Five years of experience working with digital communications tools, including website management, social media platforms, and content management systems.
Experience developing and managing principles of branding and marketing in communications.
Experience proactively writing and editing high-quality informational materials, including press releases, news stories, and social media posts.
Ability to communicate complex information to diverse audiences.
Ability to complete the essential duties and responsibilities of the position with or without reasonable accommodation.
Desired Qualifications Master's degree in communications, public administration, or related field.
Experience working in local government, operating communications, public relations, or media relations.
Experience with crisis communication planning and response.
Experience with leading or supporting community engagement strategies and public outreach initiatives.
Two years of supervisory experience.

Work Environment and Physical Demands

Work is conducted primarily indoors. Employees in this position generally free from work hazards.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Regularly read and interpret documents and other written material.
Regularly communicate and exchange information with others in person, over the telephone, and using written communication methods.
Frequently remain in a stationary position and regularly move within the building to attend meetings and access files and office machinery.
Occasionally traverse around the City to meetings or events.
Regularly operate computers and other office equipment, such as a copy machine, printer, and telephone, as well as equipment/tools consistently found in municipal law.
Occasionally move or transport items weighing up to 25 pounds.
EEO Statement
The City of Golden Valley is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodation for qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.
City contribution toward insurance benefits and 100% holiday pay and paid leave accruals.
01

Do you have a Bachelor's (or above) degree in communications, public relations, marketing, or related field; or equivalent combination of education and experience? Yes
No

02

If you answered "Yes" to the question above, please describe. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
03

Do you have five years of progressively responsible experience with public communications, media relations, public affairs, or strategic communication? Yes
No

04

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and specific job duties. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
05

Do you have five years of experience working with digital communications tools, including website management, social media platforms, and content management systems? Yes
No

06

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and specific job duties. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
07

Do you have experience developing and managing principles of branding and marketing in communications? Yes
No

08

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and examples of your experience. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
09

Do you have experience proactively writing and editing high-quality informational materials, including press releases, news stories, and social media posts? Yes
No

10

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and examples of your experience. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
11

Do you have experience communicating complex information to diverse audiences? Yes
No

12

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and examples of your experience. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
13

Do you have experience working in local government, operating communications, public relations, or media relations? Yes
No

14

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and examples of your experience. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
15

Do you have experience with crisis communication planning and response? Yes
No

16

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and examples of your experience. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
17

Do you have experience with leading or supporting community engagement strategies and public outreach initiatives? Yes
No

18

If you answered "Yes" to the question above, please describe. Be specific, including dates of employment, name of employer, job title, and examples of your experience. If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
19

Do you have two years of supervisory experience? Yes
No

20

If you answered "Yes" to the question above, please describe. Please provide years of experience and an example of your experience supervising direct and indirect reports.If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
21

Before submitting, please confirm you have uploaded a resume to your application. Yes
No

22

The next question is voluntary and is used to determine your eligibility for additional point credits under the Minnesota Veteran's Preference Statute 197.455.Appropriate documents MUST BE provided, either by attaching them to this application or submitting them to the City Human Resources Office within seven (7) calendar days after the deadline date for this position in order to receive Veteran's Preference points.Please select the answer that best applies to your Veteran's status. I am not a Veteran.
I am a non-disabled Veteran. If selecting this answer, you must provide your form DD214 (member copy 4).
I am a disabled Veteran. If selecting this answer, you must provide your form DD214 (member copy 4) and FL802 form (or an equivalent letter from a service retirement board).
I am the spouse of a disabled Veteran who is unable to use the preference due to the service-related disability. If selecting this answer, you must provide your marriage certificate, spouse's form DD214 (member copy 4) and FL802 forms (or equivalent letter from a service retirement board).
I am the spouse of a Veteran who was disabled at the time of death and died as a result of an active duty injury. If selecting this answer, you must provide your marriage certificate, spouse's form DD214 (member copy 4) and FL802 forms (or equivalent letter from a service retirement board) and spouse's death certificate.
I am the spouse of a deceased Veteran. If selecting this answer, you must provide your marriage certificate, spouse's form DD214 (member copy 4) and spouse's death certificate.
I prefer not to answer.

Required Question