Account Manager

In the **Account Manager** position, you’ll own and grow a defined territory of Senior Living communities by selling products and equipment over the phone, driving revenue and margin performance across supply and capital through proactive, strategic selling. Success in this role means consistently delivering results aligned to budget while maintaining strong daily customer engagement and expanding business through recurring supply sales and strategically managed project opportunities. This inside sales role operates as part of an integrated selling team, partnering with Capital Sales Consultants and internal stakeholders to align account strategy and deliver coordinated customer solutions. This role is designed for sellers who thrive in a performance-driven environment where expectations for proactive selling, customer knowledge, outbound activity, and technology adoption continue to grow. **Skills Needed:** time by leveraging AI tools and automation to reduce reactive tasks. **ability to lead both simple and more complex sales initiatives**Develop a deep understanding of Senior Living operations, including budgeting cycles, regulatory requirements, care levels, and decision-making structures, while understanding how new technologies and smart products can evolve workflows to positively impact resident care, safety, and operational efficiency. **Experience:** Bachelor’s degree or significant relevant experience in lieu of degree Proven success in a customer-facing sales or account management role Experience driving customer engagement with digital commerceDemonstrated ability to leverage data, AI-enabled tools, CRM and digital workflows to drive proactive selling strategiesExperience in Senior Living or healthcare preferred Direct Supply delivers solution-drivenplatforms, products and services to helpsolve the toughest challenges facingSenior Living and Healthcare. For morethan 35 years, we’ve grown consistentlywhile expanding our offering ofinnovative solutions for virtually everycritical area of senior health across thecontinuum of care.If you asked our 1,200+ Partners whatseparates Direct Supply from otherapplied technology companies, it’s thatwe are 100% employee owned anddriven to work with a purpose. Every day,we strive to honor our mission ofenhancing the lives of millions ofseniors and healthcare professionals ina results-oriented agile environment thatgives our Partners the necessary toolsand flexibility to truly bring what’s nextto Healthcare.
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