Program Manager

Position Summary
As a Program Manager, you join an exclusive team of leaders responsible for implementing the Alzheimer’s Association Portfolio of Community Program Offerings. The Portfolio brings awareness, education and support to communities across the United States and activates a grassroots network of individuals and community leaders to work toward a world without Alzheimer’s and all other dementia. Utilizing your proven leadership, networking and relationship‑building skills to cultivate key community connections, you will drive success and expand the reach of our community offerings by strategically identifying and engaging community partners and activating volunteers, especially in new, underrepresented, and rural communities. The position manages and supports a team of volunteers, contributes to day‑to‑day work and deliverables, and is based out of Knoxville with frequent travel throughout East Tennessee.

Responsibilities

Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals.

Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.

Cultivate and manage community partnerships, including with underrepresented groups, to enhance awareness, education, support, and brand visibility.

Develop and execute data‑informed community impact plans and secure Community Partner Agreements using a relationship‑sales method aligned with local needs.

Demonstrate cross‑functional collaboration with revenue, advocacy, leadership and other stakeholders to identify and qualify awareness opportunities.

Evaluate and improve volunteer performance as needed and manage budgets, grants, and timelines with precision.

Qualifications

Bachelor's degree or equivalent experience.

3–5 years of proven experience in recruiting and mobilizing volunteers to achieve goals.

Confident, goal‑oriented, positive self‑starter able to work independently with limited supervision and collaboratively with partners.

Knowledge, Skills, and Abilities

Ability to develop and nurture community relationships and partnerships.

Capability to manage and coach large numbers of volunteers at different experience levels with diplomacy.

Experience working with diverse communities and demonstrating inclusion in a highly matrixed organization.

Excellent interpersonal skills, including verbal and written communication and follow‑through.

Strong presentation skills.

Willingness and ability to travel by car within the assigned territory, with occasional overnight or air travel; valid driver’s license and reliable vehicle required.

Willingness to work some evenings and weekends for committee meetings and events.

Physical ability to bend, stoop, lift and transport up to 25 lb of materials.

Strong computer skills, proficient with Microsoft Office, Google Suite and social media.

Title
Program Manager

Location
Knoxville, TN

Employment Type
Full‑time, Exempt – 37.5 hours per week.

Compensation
Grade 205 – salary range $58,000 – $63,000.

Reports To
Programs Director

Equal Employment Opportunity
The Alzheimer’s Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.

Benefits
Full‑time employees are eligible for a comprehensive benefits package including medical, dental, vision, flex accounts, short‑term and long‑term disability, life insurance, long‑term care insurance, tuition reimbursement, generous paid time off, 12 holidays, paid family leave, a Cultural & Heritage Day, Volunteer Day, a gold‑standard 401(k) plan, an annual School Visitation Day, and an Elder Care Facility Day. Employees working 24 hours or more per week receive the full benefits package.

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