Production Technician Lead

At Kofile , we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems

Job Description
The Imaging Team Lead is responsible for coordinating and overseeing daily imaging operations to ensure efficient workflow, adherence to production schedules, and compliance with quality and safety standards. This role provides direct leadership to imaging staff, monitors productivity and performance, and ensures resources—including personnel, equipment, and materials—are effectively allocated to meet operational requirements.

The position supports operational execution by identifying workflow inefficiencies, implementing process improvements, and addressing production issues in a timely manner. The Imaging Team Lead collaborates with operations leadership and cross-functional teams to maintain alignment with business objectives, customer requirements, and delivery timelines. This role also reinforces a culture of accountability, continuous improvement, and team engagement within the imaging function.

Responsibilities and Duties
Maintain a culture of Safety including leading by example

Strategize with Operations leader for daily/weekly/monthly forecasted operational execution

Will be responsible for the workflow from the associates assigned to his/her team

Implement operational policies and procedures

Help promote a company culture that encourages top performance and high morale

Provide daily production/quality feedback

Submit reports on performance and progress

Identify process improvement opportunities and partner with Operations leader for implementation

Build partnerships with operational peers to ensure open communication and seamless collaboration

Work with Kofile management and staff to meet our customers’ needs and delivery schedules.

Hands on work alongside team members driving efficiency and quality workmanship

Ensure team members are executing per the efficiency goals

Complete production documentation in full and accurately

Ensure that established work standards are being followed and work quantity and quality standards are being consistently met.

Maintains quality while enforcing organization standards

Monitor workflow and quality making changes where necessary to improve throughout

Train team members on all applicable Work Instructions

Communicate any production delays or problems immediately to the staff or to Kofile management. Assist in problem solving and continuous improvements to production process.

Qualifications
Minimum 2-4 years’ experience as an Imaging technician, or in a similar role

Proficient in Microsoft Office: Word, Excel, Outlook

Excellent communication skills with ability to train

A solid understanding of operations management and organizational methods

Fine-tuned communication skills with varying levels within a company

Ability to compute rate, ratio, and percent and to draw and interpret bar

Leadership ability, and a highly organized approach to leadership

Additional Information
As a full-time employee, you will receive access to the following benefits:

Paid overtime available for non-exempt employees

Low-cost insurance (medical, dental, vision, life & disability)

Maternity and paternity benefits

401(k) plan (company matching)

Paid holidays, vacation, and sick time

Educational assistance

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