Group Programming Coordinator

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

How would you like to work for a 30‑year iconic brand that is known worldwide for its commitment to well‑being? Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well‑being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Group Programming Coordinator:

The Group Programming Coordinator supports group sales and ensures seamless coordination of group programs and events. This role serves as the main contact for corporate clients and group organizers, delivering exceptional service throughout the booking and onsite experience.

Key Responsibilities

Serve as primary contact for group and corporate clients.

Support clients with schedules, itineraries, billing and logistics.

Coordinate with internal teams to execute group programs.

Maintain accurate records of sales activity and client communication.

Deliver excellent customer service before, during, and after group stays.

Effectively communicate Miraval Austin programming and ethos.

Work onsite with flexibility between client calls and operational needs.

Support daily operations with schedule adjustments, point of sale, reporting, and providing assistance to colleagues when needed.

Work directly with guests onsite on changes to their schedule.

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefits

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year

Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth

Discounted and Complimentary Hyatt Hotel nights

Medical, Prescription, Dental and Vision Insurance on 30th day of employment

401K with company match

Generous Paid Time Off program

Paid Family Bonding Time and Adoption Assistance

Complimentary daily colleague meals

Employee Stock Purchase Plan

Access to resort facilities including spa services, programs, hiking trails and fitness center

Qualifications

Sales experience preferred, ideally in hospitality or tourism.

Strong communication, organization, and relationship‑building skills.

Ability to manage multiple priorities independently.

Proficiency in Microsoft Office; willingness to learn Resort Suite, Envision, and other CRM systems.

Passion for wellness and hospitality.

Flexible availability, including evenings, weekends, and holidays.

Ability to lift up to 30 lbs.

Previous resort experience preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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