Marketing Representative In House Pre Arrival

We are looking for Marketing Sales Professionals to join our team in Washington, DC. The role involves promoting Hilton Grand Vacations and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers.

Location
Washington, DC

Responsibilities

Call owners and guests before they arrive at the resort to offer concierge services and invite them to a sale presentation.

Meet personal performance metrics on the phone.

Meet or exceed marketing metrics.

Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Execute strategy.

Champion Hilton quality customer care service throughout all Marketing channels.

Secure future business through vacation package sales.

Distribute only HGV authorized information, collateral, and materials.

Maintain location operating standards.

Follow gifting procedures.

Qualifications

Minimum of 1–2 years of face‑to‑face experience in sales or F&B with a track record of success.

Computer proficiency with ability to learn and efficiently operate multiple customer service software applications.

Ability to work a flexible schedule, including weekends and holidays.

Professional appearance and demeanor.

Self‑motivated and self‑starter.

Detailed understanding of the local area.

Ability to accept rejection in a proactive manner.

Coachable, quick learner, and open to feedback.

Excellent interpersonal and guest relations skills.

Benefits

Day 1 health benefits eligibility: medical, dental, and vision.

Recognition programs and rewards.

Travel discounts program.

Outstanding paid vacation and paid sick days.

Employee assistance program supporting physical and mental wellbeing.

401(k) program with company match.

Tuition reimbursement programs.

Employee stock purchase program.

Numerous learning and advancement opportunities.

Salary Range: $80,000–$110,000.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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