Associate Account Executive, Digital Acquisition

Overview
This is not your typical Sales Development role. Do you crave an environment that is fast‑paced and highly innovative? Do you aspire to continuously learn and grow? Join a growing team at the market leader for cloud services and help shape the future of the North America Sales organization!

Digital Acquisition is the first face of AWS. When a customer raises their hand—whether through a Contact Sales form or a Live Chat on the AWS website—we are the team that answers. We are the front door to one of the world’s most innovative technology companies and the first human connection in a customer’s AWS journey. We specifically seek out technically sharp sales professionals with proven experience to represent AWS at its most critical moments.

As a Customer Acquisition Representative (CAR) on the Digital Acquisition team, you will own the moment that matters most: when a prospect’s interest is at its peak. Your role will require fast thinking, quick qualification and the ability to bring the right technical and account resources to accelerate a deal.

Key Job Responsibilities

Respond to inbound customer inquiries via Contact Us forms and Live Chat with speed and precision, converting customer intent into qualified opportunities while interest is at its peak.

Lead discovery conversations that go beyond the surface‑level ask, uncovering technical requirements, business challenges and buying signals that others would miss.

Hold credible, substantive conversations with customers across all levels, from technical admins to C‑suite executives, on topics including cloud architecture, workload migration, AI/ML and cloud economics.

Qualify opportunities with rigor, accurately assessing customer fit, timeline, budget and decision process before routing to the appropriate account or field sales team.

Partner closely with Solutions Architects, Cloud Sales Reps and Field Sales teams across all US and Canadian territories to ensure seamless handoffs and clear next steps.

Maintain accurate and detailed pipeline activity, using data and self‑service reporting to track performance and identify conversion trends.

Continuously deepen your AWS product knowledge and technical acumen to stay ahead of customer questions and competitive conversations.

Bring a bias for action and creative thinking to every customer interaction, finding new ways to engage, qualify and accelerate opportunities that others wouldn’t see.

Basic Qualifications

Experience in IT sales.

Experience navigating prospective accounts at and beyond a senior executive level to identify new customer opportunities.

Bachelor’s degree or equivalent.

Preferred Qualifications

Sales or equivalent certification.

Experience using Salesforce.

Experience with Microsoft Office products and applications.

Knowledge of cloud computing concepts.

Strong discovery and qualification skills with the ability to assess fit, urgency and buying intent quickly.

Experience navigating competitive situations and positioning a solution against alternatives.

Compensation & Benefits
The base salary range for this position is listed below. Your Amazon package will include sign‑on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

Amazon Benefits .

USA, WA, Seattle – 31.00 – 54.00 USD hourly.

EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

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