Program Manager, Go-to-Market Operations (Santa Monica, CA)

Our Customer is a camera and social media company. This company believes that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. This company contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Our Customer is seeking a Go-to-Market Program Manager on a contract basis to help support their business needs. This role is on-site in Santa Monica, CA.

Responsibilities

Manage inventory processes, including asset tagging, availability tracking, and refurbishment

Coordinate internal and external hardware delivery and shipping requests to support business needs

Provide operational guidance and support to key stakeholders and team members

Oversee ongoing operational processes, including sales reporting and environmental reporting

Track outbound courier deliveries and inbound returns to ensure accurate and timely movement of goods

Manage day-to-day relationships and performance of third-party service providers

Collaborate with external partners to forecast capacity across key operational nodes

Skills and Qualifications

Demonstrated program management experience with the ability to scope, plan, execute, and track cross-functional projects and go-to-market initiatives

Strong proficiency in ERP and CRM systems such as Salesforce, SAP, or equivalent platforms

Advanced skills in data analysis and reporting using tools such as Excel, Google Sheets, or Looker

Ability to define KPIs, measure program impact, and translate data into actionable insights

Excellent cross-functional communication skills with the ability to collaborate with Product, Finance, Compliance, Legal, IT, and other stakeholders

Experience identifying operational bottlenecks and implementing scalable process improvements

Self-starter with the ability to work independently and manage both detailed and high-level priorities

Flexible and adaptable approach to working hours and changing business needs

Preferred Qualifications

Experience in logistics, including parcel or freight operations

Familiarity with international shipping best practices

Customs broker license

Experience working with SAP systems

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements).

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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