Sales Account Executive

ServiceMaster – Sales Account Executive
Location: Chattanooga, Tennessee, United States

Type: Full time

Overview
Organize and manage sales and marketing functions, develop and grow agent/broker relationships and sales opportunities. Build commercial relationships and sell pre‑loss agreements, support overall sales revenue goals, oversee social media, and maintain relationships with current customers and referral sources.

Lead Measures

Number of agent & adjuster referrals

Residential job numbers

New agent/agent office referrals

Number of pre‑loss agreements

Number of commercial opportunities

Overall revenue from lead sources

Job Responsibilities

Contacts customers before and after service to ensure satisfaction and develop prospects

Prospects and develops new sales leads in assigned verticals

Create, manage, and maintain key relationships with insurance agents and adjusters

Build product knowledge and refine sales techniques for specific relationship types and verticals

Prepares documents for job file reviews with current and prospective clients

Documents and reports on key referral‑source relationships weekly and monthly

Participates in collections efforts with non‑residential customers when necessary

Resolves issues with customers

Job Requirements

High school graduate or equivalent; college degree preferred

1–2 years of experience in the Disaster Restoration field; IICRC Certifications preferred

6–12 months of sales experience or prior sales training highly desired, but not required

Valid driver’s license and satisfactory driving record

Good verbal and written communication skills

Good customer service skills

Highly motivated, strong work ethic, enjoy the selling process

Build rapport easily and establish trust, leading to lasting customer relationships

Can effectively present information to customers one‑on‑one and in small groups

Has a good aptitude for basic math necessary for doing calculations related to the sales process

Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events

Some work required outside of traditional working hours to network and represent the company at business social events

Skilled using social media and other web‑based sales tools

Additional Responsibilities
Will be responsible for selling commercial mitigation work, insurance adjusters, insurance agents, property managers, and facility managers.

Compensation
Base pay plus the ability to earn a high amount of commission.

Benefits
Company will match up to 3% in an IRA.

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