Social Media Specialist

Social Media Specialist

New Role. A New Opportunity. Your Next Step ServiceMaster® Brands is growing! We're adding a brand-new position to our team, and this is your chance to be part of something exciting. We always Act with Agility, which means we're always learning, evolving, and finding better ways to succeed together. If you're ready to help us innovate, adapt, and deliver results that matter, we're ready for YOU! Perks & Benefits That Support You:
Medical, Dental, and Vision insurance starting the first day of the month after you're hired
Competitive 401(k) match to help you invest in your future
Enjoy 15 days of paid time off, plus 10 paid holidays and 2 floating holidays to recharge and celebrate
We're committed to your development with career advancement and professional growth
Location: This position is 100% remote and can sit anywhere out of the U.S.
Join our team as a Social Media Specialist! Own the voice of a growing brand. As our Social Media Specialist, you'll run day-to-day channel strategy, create standout content, and launch initiatives that shape how the world sees us. You'll collaborate across teams, bring fresh ideas to life, and turn engagement into real momentum.
What you'll do:
Cross-functional collaboration — Partner with internal teams and external agencies to tightly integrate all social media programs and initiatives.
Social strategy development — Build and execute a comprehensive brand social strategy; analyze performance data and adjust content to optimize results.
Trend and platform analysis — Evaluate emerging social trends, platform updates, and potential strategies to keep the brand ahead of the curve.
Content and calendar management — Oversee content creation, curation, and scheduling across platforms, ensuring alignment with major company priorities.
Community and channel oversight — Manage daily activity across all corporate channels, maintain consistent posting, and respond to messages, reviews, and comments.
Franchise support and enablement — Develop resources, social calendars, and content libraries for franchisees; support their social strategy and vendor relationships.
Campaign and vendor coordination
What you'll bring:
Vendor relationship management — Ability to manage and coordinate work with external partners and service providers.
Project management expertise — Strong organizational skills with the ability to juggle multiple priorities in a fast-paced environment.
Advanced writing skills — Strong writing, editing, and flexible storytelling abilities, including blog writing and AP-style proficiency.
Social and marketing knowledge — Deep understanding of social platforms, trends, and core marketing principles.
Technical proficiency — High proficiency in Microsoft Office; Photoshop or InDesign experience preferred.
Independent, creative work style — Demonstrated ability to work autonomously, stay detail-oriented, and bring creativity and initiative to shifting priorities.
Relationship-building and influence — Positive attitude with the ability to build strong relationships, influence at all levels, and travel 1–3 times per year.
Education:
Bachelor's degree requirement — Bachelor's degree in journalism, public relations, advertising, or communications.
Relevant professional experience — 1–3 years of experience in social media, media/PR, journalism, or a related field.
About SMB: ServiceMaster® Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under seven trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, and TWO MEN AND A JUNK TRUCK® While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve. Our purpose— Be there when you need us™ —extends to our team, where growth, well-being, and success are priorities. Equal Opportunity Employer: It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. Accessibility & Accommodations: If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com. Pre-Employment Screening: Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations. California Applicants: Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Privacy Policy: https://www.servicemaster.com/california-applicant-privacy-notice/