Booking Manager

About The Pacha Group
The Pacha Group is an international hospitality and entertainment company operating nightlife venues, hotels, and cultural destinations across Europe and the United States. With more than 50 years of heritage rooted in Ibiza, the Group delivers music-led experiences, hospitality, and lifestyle offerings while maintaining a commitment to sustainability, responsible operations, and community engagement.

About Pacha New York
Pacha New York is a large‑scale music and nightlife venue located in Brooklyn, presenting global electronic artists, live performances, and cultural programming. As part of The Pacha Group’s international portfolio, the venue combines advanced production technology, hospitality services, and community‑focused programming to create a leading destination for music and entertainment in New York City.

Position Overview
Pacha New York is seeking a highly commercial and well‑connected Booking Manager – Direct Sales & Revenue to drive income across VIP tables, ticketing, group bookings, and premium guest experiences. This role sits at the centre of the venue’s commercial engine, responsible for generating direct revenue, managing key client relationships, and maximising sales across all events. The successful candidate will bring strong nightlife or high‑volume hospitality experience, with a proven ability to convert demand into revenue in a fast‑paced, late‑night environment.

What We’re Looking For

Proven experience in a similar Booking Manager, VIP Sales, or Revenue‑focused role within nightlife, hospitality, or live events

Strong commercial acumen with a track record of delivering against revenue targets

Established network within New York nightlife, luxury, or entertainment sectors is highly advantageous

Confident handling high‑value transactions and high‑profile clientele

Excellent communication, negotiation, and relationship management skills

Highly organised with strong attention to detail and ability to manage multiple events simultaneously

Comfortable working evenings, weekends, and late‑night event schedules

Experience with CRM systems, booking platforms, or ticketing systems is preferred

Benefits Overview
Eligible employees may receive comprehensive benefits including medical, dental, and vision insurance; paid time off; company holidays; and participation in retirement savings programs in accordance with company policy and applicable law.

Salary Range
USD 110,000 – 120,000 per year (Final compensation determined based on experience, skills, and internal equity)

An Equal Opportunity Employer
The Tribe is an equal opportunity employer, made up of over 35 nationalities and does not discriminate on the basis of race, colour, creed, religion, gender, gender non‑conformity, identity, expression, sexual orientation, marital status, partnership status, familial status, caregiver status, pregnancy, alienage, ancestry, national origin, citizenship, age, mental or physical disability, military or veteran status, genetic information, or arrest or conviction record. The Tribe is driven by the principles of love, connection, joy, and music, and bonded by a celebration of people and culture.

Work Authorization
Applicants must be legally authorized to work in the United States.

Key Responsibilities

Drive direct revenue across VIP tables, bottle service, ticketing, and group bookings

Own and manage inbound and outbound sales pipelines, converting enquiries into confirmed bookings

Build, maintain, and monetise a strong network of VIP clients, promoters, concierges, and high‑value guests

Identify new revenue opportunities, including corporate bookings, celebrations, and private events

Collaborate with Marketing and Promotions to optimise ticket sales, table occupancy, and overall event performance

Support pricing strategies, table mapping, and yield management based on demand and event profile

Maximise spend per guest through upselling, tailored packages, and premium experience offerings

Maintain accurate records of bookings, revenue tracking, and client preferences within CRM systems

Coordinate closely with VIP Host, Door, and Operations teams to ensure seamless guest journeys

Act as a key commercial voice on event performance, providing insights and recommendations to leadership

Monitor sales targets and KPIs, proactively driving performance and adjusting strategy where required

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