Technical Writer, Studio Technology (Temp)

Technical Writer, Technology Operations (Temp)
Location:

Burbank, CA

Position Type:

Full-time

We are seeking a highly skilled Technical Writer with deep experience in professional audio/video systems and show control technologies to join our Studio Technology team.

In this role, you will own the end-to-end development of documentation for complex show control and media production environments. Your work will serve as a critical operational bridge—translating system architecture into clear, actionable guidance for the teams who build, maintain, and operate live experiences.

Key deliverables include system integration specifications, operator runbooks, training materials, and signal flow documentation. Your audience will span production crews, systems engineers, venue operations teams, and senior leadership.

Key Responsibilities
Documentation & Content Development

Author, structure, and maintain comprehensive technical documentation for audio/video systems, including:

Routing matrices

Signal flow diagrams

Patch lists

System integration specifications

Develop clear, operationally focused runbooks and standard operating procedure (SOP) libraries for show control systems

Create training materials, onboarding documentation, and quick-reference guides for production and operations teams

Translate complex system behaviors into clear, usable documentation tailored to diverse audiences

Cross-Functional Collaboration

Partner with systems engineers and production technology teams to gather requirements, validate configurations, and ensure documentation accuracy

Collaborate with show control programmers, A/V integrators, and production supervisors to document system behavior and operational workflows

Act as a central liaison between system architects, integrators, and operators to ensure alignment and clarity

Manage documentation lifecycle, including version control, updates, and change tracking across system evolutions

Standards & Governance

Establish and enforce documentation standards, templates, and style guides across the technology organization

Build and maintain a centralized, scalable, and accessible documentation repository

Ensure consistency, usability, and accuracy across all documentation artifacts

Qualifications
Required

5+ years of technical writing experience in professional AV, broadcast, live entertainment, or studio production environments

Proven expertise documenting complex audio/video systems and delivery specificationsFamiliarity with industry standards (e.g., SMPTE, AES, IEEE)

Exceptional written communication skills, with the ability to calibrate content for both operator-facing documentation and engineering-level specifications

Ability to synthesize and present complex technical information clearly for senior leadership audiences

Preferred

Experience supporting studio production, media engineering, or cloud-based production systems

Working knowledge of IT and networking fundamentals, particularly as applied to AV-over-IP and media infrastructure

Familiarity with digital media formats and packaging standards (e.g., IMF, DCP, QuickTime, image sequences)

Experience documenting end-to-end media production workflows

Pay Range
$115,000 — $135,000 USD

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

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