Program Manager

Position Summary
Working in the Faculty Development Office, under the supervision of the Director Faculty Development, the Program Manager will lead the design, implementation, and evaluation of longitudinal professional development programs for faculty across Boston Medical Center and Boston University Medical Campus. Reporting to the Director of Faculty Development, this role will partner with faculty leaders to develop curriculum, facilitate program delivery, and ensure alignment with institutional priorities related to faculty advancement, leadership development, and engagement.

The Program Manager will independently manage 2–3 core programs, overseeing program operations and outcomes, and contributing to the development of new initiatives. In addition to independently managing these programs, the PM will co‑assist the Director as needed with supporting all of the programs and initiatives within the office. This role will also supervise practicum students and temporary staff and support cross‑program coordination within the Faculty Development Office.

Essential Responsibilities / Duties

Works collaboratively with the Associate Dean, ad interim, of Faculty Development and the Director of Faculty Development on:

Under the supervision of the Director and faculty facilitators, co‑lead the design, implementation, and ongoing management of 2–3 longitudinal faculty development programs

Oversee full program lifecycle: planning, recruitment, curriculum delivery, evaluation, and iteration

Develop and manage program timelines, deliverables, and operational plans

Ensure alignment with BMC, BUMG, BUMC institutional strategic priorities

Co‑design and develop program curriculum, including session content, learning objectives, and experiential activities

Partner directly with faculty leaders and subject matter experts to co‑create and refine program content

Develop facilitator guides, participant materials, and program resources

Co‑lead program evaluation efforts, with office evaluator, including survey design, data collection, and analysis

Monitor program outcomes and identify opportunities for improvement

Translate evaluation data into actionable recommendations for program enhancement

Contribute to institutional reporting on faculty development impact

Supervise practicum students, interns, and temporary staff supporting program activities, as needed

Provide onboarding, training, and ongoing supervision

Delegate operational tasks to support efficient program delivery

Contribute to development of new faculty development initiatives and programs

Support needs assessments and identify gaps in programming

Participate in annual planning and program expansion efforts

Assist with managing the Associate Dean and Director of Faculty Development calendars

Oversee program logistics, including scheduling, communications, materials, and coordination

Manage program application processes, participant communications, and Admissions Committee coordination

Maintain program data systems, documentation, and reporting to ensure accuracy and timely tracking of outcomes

Develop and maintain program materials, including website content and marketing assets

Coordinate meetings, including agendas, minutes, and follow‑up actions

Support leadership reporting and annual program summaries

Manage operational needs such as calendars, space, technology, and vendor coordination (e.g., catering, A/V)

Monitor program resources and supplies within established budgets

Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, to ensure that exceptional customer service and patient care may be provided.

Utilizes hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals.

Follow established hospital infection control and safety procedures.

Perform other duties as needed.

Education
Requires bachelor’s degree; master’s preferred.

Experience
Must have a minimum of 3–5 years of related experience. Experience in a non‑profit, healthcare, and/or academic setting is a plus.

Knowledge and Skills

Ability to be self‑directed, prioritize essential tasks and balance numerous responsibilities.

Must have excellent interpersonal skills, including an ability to work with diverse individuals from a variety of disciplines, and on a variety of levels.

Excellent oral and written communication. Proficient with standard Microsoft programs (i.e., MS Word, Excel, PowerPoint, Outlook) and web browser.

Compensation
$53,000.00 – $77,000.00. This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licenses as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market‑competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being.

Equal Opportunity Employer / Disabled / Veterans
Equal Opportunity Employer/Disabled/Veterans.

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