Account Manager

We’ve signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities. Our people and values inspire us to transform urban mobility with curiosity, focus, and teamwork.

The Role
Arrive is looking for a professional and energetic Account Manager to join our Account Management team. In this high-impact role you’ll own a portfolio of existing municipal and university accounts, acting as a trusted advisor to cultivate long‑term relationships and ensure high retention and operational excellence. You will administer current contracts, manage renewals, develop strategic plans, and analyze account data to drive growth and pipeline expansion. Your role reports to the Regional GTM Director and serves as a cross‑functional liaison with Marketing, Product, Sales, and Finance.

How To Make An Impact

Drive Retention & Growth: Administer current contracts and manage a portfolio of existing accounts, ensuring timely contract renewals and meeting retention and growth quotas.

Relationship Management: Serve as the primary post‑implementation point of contact, developing deep ties with municipal and university leaders to understand their unique operational needs.

Strategic Planning and Advisory: Develop client account plans and identify market‑fit opportunities for Arrive products, features, and services within your assigned accounts.

Pipeline Management: Proactively identify and close opportunities within the existing business portfolio to maintain a healthy sales pipeline.

Cross‑Functional Liaison: Work closely with Product, Engineering, Finance, and other internal teams to troubleshoot challenges and provide responsive support for account‑specific requirements.

Performance Monitoring: Analyze account data to develop strategies to optimize parking programs and increase user engagement.

About You
You are a relationship builder at heart who finds joy in turning complex client needs into seamless technology solutions. You thrive in a trusted advisor role, leveraging business acumen and excellent communication skills to present data‑driven stories and influence decision makers. You are self‑motivated, optimistic, and a team player who comfortably handles multiple high‑priority projects in a fast‑moving environment while maintaining focus on long‑term client success and revenue growth.

Your background

4+ years of experience in account management, client success, communications, or public relations (more experience is highly welcomed).

Proven track record of meeting or exceeding sales quotas or growth targets within an existing book of business.

Strong background in technology management; experience in education or specialized tech sectors is a plus (parking/mobility experience not required).

Exceptional organizational skills with the ability to manage complex contracts and multi‑task across a diverse portfolio.

Bachelor’s degree in Business, Communications, Marketing, or a related field.

Willingness to travel (10‑20%) to engage with clients on site.

Location
This role is based in Texas and surrounding areas.

About Us
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform operating in over 90 countries and 20,000 cities. We help people and decision‑makers make smarter choices about urban mobility, making cities more livable through smart payments, optimized car parks, data‑driven traffic reduction, and support for public transport and green space investment.

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