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Senior Aftersales Service & Customer Experience Lead

Pembrook Resourcing, Pittsfield, MA, USA

Pay: 60.000 - 80.000

Job type: Full Time


Pembrook Resourcing is seeking a Senior Service Advisor to enhance customer experience in the aftersales department of a dealership in Pittsfield, Massachusetts. The ideal candidate will have experience in service roles and a passion for high-quality customer service. Responsibilities include establishing customer rapport, achieving sales targets, and managing vehicle servicing logistics. Candidates should possess excellent organizational and communication skills, ensuring client satisfaction throughout the service process.
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