Strategic Account Manager- West Coast Job

JOB SUMMARY
In this position you will directly grow a select group of established and highly successful strategic customer accounts in the Pressure sensitive adhesive tapes & graphics or Flexible Packaging laminating adhesive market while also identifying new opportunities in current accounts as well as developing new prospects in the market.

KEY RESPONSIBILITIES

Key Account management - provide appropriate support and touch points for large and medium accounts in the Pressure sensitive adhesive tapes & graphics or Flexible Packaging laminating adhesive market developing relationships with various functions at these complex organizations

Navigating these complex organizations through phone conversations, online meetings & onsite visits is key to the success of this position.

Form relationships across different functional areas of the customer to confirm supplier value throughout the organization

With support from the Product Line Manager, monitor price and margin acting in a timely manner to maintain and grow margin

Outbound pro-active calling to tape and specialty markets to identify new opportunities/applications, initiate sales campaigns, reach decision makers, and collect competitive intelligence

Prepare timely, accurate and complete information for CRM reporting - Salesforce.com.

Oversee sales, communications, and support to a select set of customers where the purchasing process will engage experienced and knowledgeable customer personnel through the sales cycle

Participate in monthly account planning sessions with National Sales Director, Market Segment Team Leaders, and Business Development Managers for strategic planning

Work with various cross functional groups within Bostik to ensure a seamless experience for the customer

Generate deep insights in the market structure, needs and trends, through market studies and analysis

Participate in local market intelligence and competitive benchmarking

Understand the expectations and evolutions directly through our customers or other "stake holders" (entities that may have influence in the market trends and product choice, like equipment manufacturers, face/liner supplier, etc.)

Identify new markets, new applications, new customers, and opportunities in the region

Help set the R&D priorities for new products development and work with technical service to resolve technical challenges in a timely manner

REQUIRED QUALIFICATIONS / EDUCATION / TECHNICAL SKILLS / BEHAVIORAL SKILLS

Bachelor's Degree in Business, Marketing, or Science related field or equivalent experience. Technical degree preferred

Chemical or adhesive market experience. Either direct or indirect

Excellent oral and written communication skills with a strong understanding of various communication methods and proper situational use

Ability to analyze and structure data for customer and internal presentations

5 years' experience in territory management

Flexible working attitude, understand prioritization and urgency

Demonstrates proactive thinking and strong problem-solving skills

Dynamic & Innovative with open and flexible mind-set

Team spirited and ability to work well in groups

Must possess a positive, "can do" attitude with an assertive engagement mentality.

Excellent negotiation skills

Must be proficient in Microsoft Excel, Lotus Notes, Word, PowerPoint, web-site navigation, and CRM software

Located in the West Coast region

REPORTING STRUCTURE
This role reports directly to the National Sales Director. You will work in tandem with the Market Segment Team comprising of the Business Directors, Sales Managers, Technical Service, R&D, Business Development, Marketing and Product Line Managers to drive profitable growth through account penetration, pipeline generation and closure of new business.

TRAVEL REQUIREMENTS

Travel domestically (within North America) will be required for trade shows and customer visits

Overnight travel is estimated to be 40-60% of the time

BENEFITS
At Arkema, we're committed to supporting the health, well-being, and success of our employees. Our comprehensive benefits package includes medical, dental, and vision coverage, retirement savings plans, paid time off, wellness programs, and professional development opportunities. We believe in creating a supportive environment where our employees can thrive both personally and professionally.

To learn more about what we offer, please visit our benefits site: https://benefits.arkema.com/home/

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